11 Arkansas Hyundai Dealers

I stopped in at Hyundai just to look at the Tucson - Jules

I stopped in at Hyundai just to look at the Tucson Limited. Tyler Wilson was the salesman that spoke with me. Tyler did an amazing job of telling me all about the car and answering my questions. They didn't have the color that I wanted on the lot and had to find one. Tyler and the General Manager, Chris Abbott, worked to find me the car that I wanted. They both went above and beyond to located this car and didn't stop until they found it. The whole process of buying the vehicle was very simple. Vanity Kesner helped to set up our Bluelink to the car. She, along with Tyler spent a lot of time helping me to set up the car. They were so helpful in answering questions and have made themselves available each time I have called or gone back with more questions. I can't thank Tyler Wilson, Chris Abbott, and Vanity Kessner enough for the great experience.

Mark will lie to your face to get the deal done, lie 1 - RBRTMRPH

Mark will lie to your face to get the deal done, lie 1 "we dont mark up our cars " before the ink dried my used car was marked up from by 1500.oo lie 2 "we work hard to get you a great deal" as they still charged full price lie 3 " your car is old , so it will go straight to auction, we wont sell it cause we wont make anything " as they post it on social media with a 1500.00 pay increase then well called out tried to change post to look like an auction. lie 4 " what can we do to fix the situation, sorry about your experinece" translation eff you mr murphy, we got your money. Lie 5 i called the dmv and they stated i can get a card from the dealer, Britni told me she would check on it and if my title is ready i dont need the card or letter but if not i can get the letter, guess what Per britni " they have your title but dont know when they will send it out" then give me the letter , but now nobody answers phone Im sorry i know i made the deal but i didnt realize how bad the deal was till it got on social media and realized the lies to my face and called them out, yet i am suppose to feel bad for mark cause he only made 200. oo on deal per him. How about i paid cash of 53 thousand and cannot even get a title. they are located right up street. Avoid avoid . take it from A SUCKER WHO FELL FOR THE LIES AND SCAM

My wife and I went in on Saturday and test drove a used - Dannybouse77

My wife and I went in on Saturday and test drove a used Bronco. After some back and forth we got to a payment that worked. Before we ran my credit we wanted to confirm the monthly payment. It was confirmed so I signed the paper and filled out the credit. The sales member took my keys for my trade in to confirm some things and took the bronco back to detail and fill up. We waited 30 minutes just to have the salesman come back and say my credit was better but my payment was going to be 130.00 more a month than what I signed for. So they could not explain or fix the deal so I left upset that I had ran my credit and didn’t get the bronco. Called Caleb the manager today and he was nice but didn’t offer anything other than he said well if you want me to look deeper I can. But we work so close that I don’t think we’ll get where you need. I told him no need to waist time if it’s not going to help. I felt trapped like they ran my credit and knew this was not going to work. The past 5 years my wife and I have bought 4 cars from this dealer. Not sure I’ll buy anything from them again.

Love everything about this dealership. - Beautiful

Love everything about this dealership.. so helpful, friendly, and knowledgeable.. Would recommend to my friends

Sebastian V. - Wdead2019

Sebastian V. has sold me two cars and both times my experience has been outstanding.

Couldn't have asked for better! - eddieboles

Both Jeremy and Justin went above and beyond in making this experience as good as possible for me! Christmas came early thanks to those two!

One would think that since this is a big Hyundai - JH

One would think that since this is a big Hyundai dealership that integrity and honesty would not be something of concern with this business. At my last two oil changes I was told that my rear brake pads were down to less than a millimeter each and they offered to change them for over $300. My brakes were not even squeaking so I thought it was strange. I ended up buying rear brake pads from AutoZone for under $40 and my husband took care of changing them in our driveway. He showed me that both rear brake pads still had 1/4 of an inch each so they didn't even need to be changed yet! Additionally, at my last oil change I asked Cavanaugh to refill my windshield wiper fluid and top off any other fluids needed. I was told at checkout that the fluids were topped off. Less than 2 weeks after the appointment both my radiator fluid light and windshield fluid lights came on. Again, I went to AutoZone and bought the fluids and topped them off myself. Both bottles were empty after I filled things up so once again Cavanaugh was proven to lack integrity for a quick buck. I also didn't appreciate the oil residue on my steering wheel after I got my car back at the last oil change appointment. They don't wipe down or even vacuum. I remember when Hyundai dealerships offered that plus a free car wash with oil changes. They charge almost $80 for an oil change so I don't get how a quick vacuum and wipe down or complimentary car wash aren't offered anymore. Corporate businesses have definitely gone down hill in the customer service department in recent years. Cavanaugh also doesn't offer a military discount when most other vehicle service garages in the area do. I won't be servicing my car here anymore. I value integrity and unfortunately they failed me twice.

I had major service work done on my vehicle while - Rehoward41042

I had major service work done on my vehicle while traveling — the motor in my Tuscan was replaced. The car was shipped to a local dealership afterward, but no paperwork was ever provided. Fast forward: the vehicle was totaled, and that missing documentation would have made a $2,800 difference in my insurance payout. I contacted the service department, but they couldn’t locate the records. I tried multiple times to reach the General Manager with no response. Because of this lack of follow-through, I was forced to accept a reduced settlement. Even if the service happened years ago, I know paper records are kept — but it felt like they simply didn’t care. The experience made it clear I wasn’t a priority, likely because I wasn’t a repeat customer. The lack of accountability and poor communication was disappointing, especially for something so significant. I cannot recommend this service department or the leadership behind it.

So I tried buying a Tucson from Crain Hyundai in North - Anonymous7399

So I tried buying a Tucson from Crain Hyundai in North Little Rock, they told me it would be $5,000 OVER MSRP. I called Smart and they were only $996 over and that was for a package of items I actually wanted to purchase anyway. So I was pleased. They made the process super easy process and they even delivered it to me after their work hours! I cannot recommend them enough. Thanks to the team that helped me!

2016 Santa Fe - skylerkuettle

Great service really didn't like the price but the dealer worked with us until we got our payments were we wanted them. Very friendly