33 Arizona Porsche Service Centers

By far the best customer service experience. - Yvette

By far the best customer service experience. They updated me consistently on my vehicles status and went above and beyond to ensure I understood the process of the repairs. Truly an overall positive experience. Thank you Luis

Jonathan was great - communicated regularly and answered - joshduncan1018

Jonathan was great - communicated regularly and answered all questions I had. It did take a little longer than first estimated but that’s because there was an additional issue to repair. Overall great experience.

Was very satisfied with AutoNation Collision Center - steve

Was very satisfied with AutoNation Collision Center Tempe. Bryant was my contact and he did an excellent job of keeping me informed at least once/wk as to the progress of the repair. AutoNation did a great job in repairing & matching the paint.I would definitely recommend them

Extremely pleased with your technician, very - ldjaqua

Extremely pleased with your technician, very knowledgeable answered all my questions and explained everything very well.

Unprofessional and very cocky individual when trying to - nodakkid61

Unprofessional and very cocky individual when trying to get parts for my 911. He is one of those guys who thinks he knows it all but in reality knows practically nothing.

Jeremy is the best service advisor ever! - leanne2050

Jeremy is the best service advisor ever! I was told elsewhere that the catalytic converter for my car was not gonna be available until 2027. He took the time to find it and another dealership and had it shipped over. I am so fortunate to work with him!

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(

The service department of Porsche of Tucson seems to have - Ron

The service department of Porsche of Tucson seems to have one goal. That is to empty a Macan owners bank account. I have had our Macan serviced at Porsche of Tucson since 2017. Almost each time I go for routine service the advisor comes back with news of repairs needed not covered under warranty. A recent example of this is in August 2024 they had my car in for a engine light on dash. Car had 59398 miles.Took them 28 days to find that supposedly I needed a timing chain replacement at a cost of over 4 k $. An internet search did not find a Macan needing a timing chain replacement anywhere near 58000 miles. Two months later I go in for a LOF and advisor comes in and states I have leaks from oil, differential, and coolant. With all these leaks why did'nt they notice these when they tore the engine apart and had the car for 28 days. My garage floor is very clean and no evidence of any leak of any kind. My advice is to avoid Porsche of Tucson if you value your bank account. They are crooks.

Belliny Flores and his team are extremely professional... - WHP

Belliny Flores and his team are extremely professional and very competent. We selected Royal Collision, although the Group are not Porsche dealers, they are certified and guaranteed by our insurers, Allstate.. From the initial contact, through the repair process Royal were “our partners” and completed the repair on time. Particular thanks to Emily, for making this a smooth, painless experience.

Not honest - Marilyn

1 review 1.0 star rating 3/8/2017 I would not recommend this repair shop. I was in a small fender bender so I brought my car in for an estimate. Tom was very thorough as he went over the damage and repairs with me. He told me it would take four days to repair. At the top of my written estimate it says four days. There was 8.2 hours of labor and 5.1 hours of paint. I brought my car in at 8AM on Monday. Tuesday afternoon a man named Jack called me. He said my car would not be done until the following Monday. I told him that the estimate was for four days and that I needed my car. He told me he would see what he could do. I waited for hours so finally I called him back. His attitude was even though the estimate was four days, too bad. Maybe we can get it on Saturday, He kept telling me that they were closed on Sunday and I kept saying the car was supposed to be done on Thursday. He did nothing to help me until I posted on Yelp. Now he says he will try and get my car by Friday. I don't know how 13.2 hours of labor turned into 8 days. Go somewhere you can trust a written estimate.