839 Arizona CODA Service Centers

As usual the the vehicle was serviced properly and Justin - skyknight9

As usual the the vehicle was serviced properly and Justin is wonderful. It is always a pleasure having the car serviced at this dealership.

Please DO NOT use this dealer for service. - Murphy.patrick

Please DO NOT use this dealer for service. I had a simple fuel leak from pump to engine in fuel line in my 2011 328i. 1 line replaced at a cost of $1,300+. First thing I did was try to fill tank with gas. Would not take gas, pump kept shutting off. Couldn't figure out why, thought it was just a bad pump nozzle. Later found out at a different repair shop that the charcoal filter was completely full with liquid fuel, preventing the emissions system from working properly. The only way for that to happen is to overfill fuel tank multiple times per week until no more gas will fit in filler neck. I always stop at first shut off, so that wasn't it. OR, as I believe, someone physically dumps gas into the filter canister. This is not a problem that will be immediately visible to most people. Takes a minute to destroy the other components. $3,500 later, problem solved. Of course, I can't prove my suspicions since no one is allowed to actually watch the work being done, but I am not a dumb person and have talked to a few techs at BMW and feel confident that I'm right. I will do all I can to pass on my story and help people avoid this dealership for service.

Don't buy Chevrolet. - bright_way

Don't buy Chevrolet. Buy a Toyota Tundra. Big mistake on my part buying Chevrolet

Fast quick service, no problems with quality of - CharlieManxx

Fast quick service, no problems with quality of service. service and the appointment was easy to make and the service was fast and courteous.

I was recently in for service on my 2023 Honda CRV - BooValu23

I was recently in for service on my 2023 Honda CRV hYBRID. I dealt with Jeff D, who was professional, got me a Lyft to and from the dealership, and found another issue with the vehicle, which was part of a nationwide recall. Jeff's attention to detail helped fix the problems with the vehicle and did an excellent job getting the CRV back to me in a timely manner. Will definitely go back to Chapman Honda and work with Jeff D in the future. Keep up the good work!

I am a 51 year old disabled women. - BrandiInAz

I am a 51 year old disabled women. I don't have the stamina to keep going back again and again to a dealership that has absolutely no desire to do what's right and honor the Hyundai lifetime engine replacement for the Theta 2 engine failure. My car went into limp mode twice on 1-17 immediately causing the rpms to drop. The second time, I had just left and I was 5 miles from Chapman. After my 3rd trip to the service department, because of faulty work with misplaced parts, Chapman has left me in an unsafe position, with a potentially dangerous car that has a known engine issue which causes ultimate total engine failure.

I would highly recommend Chapman Mazda Service Department - igoad

I would highly recommend Chapman Mazda Service Department and especially the service manager Justin. He is the most helpful, accommodating and knowledgeable automotive service manager! He is so willing to take any step necessary to ensure that our vehicle was serviced and to ensure it was repaired. He is extremely kind and kept us updated on the progress of our service. I have lived in Phoenix all my life and by far Justin is the best and kindest service manager I have ever dealt with. Awesome job, Justin!

I love working with Peter. He somehow always... - miaporter

I love working with Peter. He somehow always accommodates my schedule. He is consistently pleasant upon arrival and departure and takes the time to review everything with me (what was done / what needs to be done). He is an over all pleasure to work with.

My car had significant electrical damage from rats - golfer

My car had significant electrical damage from rats chewing on wires, which unfortunately for me in the waiting room took quite a few hours to diagnose. However, once diagnosed, the fix was clear (and expensive). Turned out my insurance would cover it but all Chapman insurance claims have to go through Chapman Collision, at a separate facility and location. Things got complicated when it became clear Collision couldn't do the electrical work. Long story short, both shops did all that was required to shuffle the car and the paperwork and the rental car to ensure that finally, 2 weeks later, I got my car back all fixed and much cleaner than when I brought it in.