I recently purchased a used vehicle from this dealership, - Jessica
I recently purchased a used vehicle from this dealership, with the understanding that a 21-point inspection had been completed. However, despite multiple requests for the inspection report, I was unable to receive any documentation. I spoke with the Service Manager, Cameron, who informed me that the handwritten inspection report had been discarded. Following this, I escalated the issue to management, and received a call from Tommy. During our conversation, Tommy explained that the technicians do not complete these forms. Unfortunately, Tommy's response did not address my concerns. He made excuses, contradicted himself multiple times, and was unwilling to allow me to speak fully during the conversation. The cabin filters were disgusting and the heater is not working. My credit was ran without my knowledge or approval for a cash sale. Based on my experience, I would not recommend purchasing a used vehicle from this dealership.
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