50 Alaska Used Car Service Centers
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Top Reviewed Service Specialists At This Dealership
Salesman
Sales manager
Parts Manager
Bmw Of Anchorage has a professional staff From the front - Articman
Bmw Of Anchorage has a professional staff From the front to the back, it’s always a pleasure to do business!
Service Manager
They make it so easy to get my car and was so helpful! - sonjayatlin
They make it so easy to get my car and was so helpful!! I appreciate Issac he had made sure to get my windshield replaced after I got the car!!! I really wasn’t expecting to go home the next day with my car!!!
Service Advisor
Just got our Dodge Journey car back after three months - May102002
Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.
Warranty Advisor
I almost got in a car accident and my car needed an - dariaulikhina
I almost got in a car accident and my car needed an immediate repair. A service advisor Justin Green got everything under control and I could definitely tell that I was in good hands. Justin is knowledgeable, professional, polite and just a super nice guy. He took a great care of my Jeep Cherokee 2018. I was very happy with the service I received.
Spencer was very helpful and kept me informed of - Andy
Spencer was very helpful and kept me informed of progress. Great customer service. Looking forward to working with him in the future.
Had a really good experience with the service department. - curtisjpollock
Had a really good experience with the service department. Professional, courteous, and they did a great job on my vehicle.