8 Alaska Ram Service Centers

Just got our Dodge Journey car back after three months - May102002

Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.

I almost got in a car accident and my car needed an - dariaulikhina

I almost got in a car accident and my car needed an immediate repair. A service advisor Justin Green got everything under control and I could definitely tell that I was in good hands. Justin is knowledgeable, professional, polite and just a super nice guy. He took a great care of my Jeep Cherokee 2018. I was very happy with the service I received.

Every time I bring my truck in, when I get it back it - madhousenorth

Every time I bring my truck in, when I get it back it looks like nobody has touched it they are that careful about how they do things

I would like too take the time too say thank you for your - justin.andersen525

I would like too take the time too say thank you for your hard work and upmost professionalism Brandon and his team supporting me and my Family in adventure of buy 2 new vehicles.

Loving service and everything all positive thank you and - gugaitafa

Loving service and everything all positive thank you and this would be always I recommended were I would get my vehicle