59 Alabama Ram Service Centers

Worst Jeep dealership I have ever dealt with. - ripleyhunts

Worst Jeep dealership I have ever dealt with. Bought a 2020 Gladiator. Wrote a poor review after a terrible closing. I was to get 4 free oil changes with purchase. Had the oil changed today. They would not honor the oil change agreement. Penny wise dollar foolish. If you want to be lied to, taken advantage of, and back slap with a bunch of hillbillies, this is your dealership.

We were visiting the Mobile area and had an issue with - se4kidz1

We were visiting the Mobile area and had an issue with our battery. The service department got us in immediately, diagnosed the problem, and got the new battery in a very timely manner!!! Everyone was extremely helpful and kind!!! We feel like they were a God send!!! They even said that they didn’t know how the car restarted because the battery was so damaged!!! We are very glad they were there for us!!!

Cavin Hill is the most rude individual you will ever have... - bamagirl6210

Cavin Hill is the most rude individual you will ever have the dis-pleasure of meeting. He thinks he does not have to service warranty problems on vehicles he did not sell but the dealership did sell the vehicle. I would not recommend this dealership to anyone as long as this man works there as the general manager. I would not trust him on any issue.

Warranty Work - Cathy Speir

Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.

Service department AWFUL 1st trip in NO UPDATES nothing - Bronzelady51

Service department AWFUL 1st trip in NO UPDATES nothing but delays, today a SIMPLE OIL CHANGE was an inconvenience. BOUGHT A HIGH DOLLAR VEHICLE and got treated like I stole the vehicle. DISAPPOINTED no other way to describe it

Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021

Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama

I have been going to this dealership for years! - Victoria S.

I have been going to this dealership for years! I take my challenger, that I also bought from Chrysler, for any needs and the service techs always solve it and the sales people always make sure I don’t want to trade in or anything! It’s a great environment and they’re always on top to tell you updates and length of times for waiting so you’re comfortable either in the waiting area or your home. I was there last week and waited an hour or 2 and the staff was so great with my 1-year old and making me feel welcomed plus my car was fixed up perfectly. I’ve seen personally, service techs come and get the guests to update them on their vehicle so they know what’s going on each step of the way on every service. I was also shown this app to help pay what I owed in monthly installments and in today’s economy that is a lifesaver. You and your vehicle should want to be cared for properly by real everyday people and with that being said I recommend this shop/dealership all day long! :)

Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1

Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.

I had traveled to Birmingham for the July 4 holiday when - Sasser

I had traveled to Birmingham for the July 4 holiday when my Jeep would not start on Saturday. Monday morning, July 3, I started making called to try to find someone to look at the Jeep. I called another Jeep dealer but they would not be able to look at it until the following week. When I called Jim Burke service department I received nothing but the best customer service! Their receptionist went above and beyond to find me someone to assist and even when I was accidentally cut off, she called me back. Brent, in service, said that I could bring it in and he would do his best to check it out but they were closing early. I took it to them and not only were they able check it out but they were able to repair it that day. Thank you Brent! Everyone I dealt with was very polite and professional.

Took my 3500 ram in for recall on fuel pump two weeks - captcarlosfoss

Took my 3500 ram in for recall on fuel pump two weeks later picked up to find scratches on my door and red clay in carpet and floor Matt’s on passenger and driver side also truck smelled like cigars, stunk. Also had a trouble light on that wasn’t there before management pretty much said that’s how it was when I dropped off. Do not take your vehicle there for any reason management sucks they pretty much trashed my truck..

Great oil change service department. - mn59

Great oil change service department. I've never had an appointment & I'm always in & out in under 45 Minutes.

Thank you Sasha from the service department. - johnbevcal

Thank you Sasha from the service department. Without your assistance my warranty would have been null and void. She went out of her way to make things right. Give her a raise!

Totally unprofessional! My Jeep's A/C began to blow hot... - sad

Totally unprofessional! My Jeep's A/C began to blow hot air. The person at the service desk stated that "we need 2 hours to fix the problem". After only 30 minutes the car was fixed, but the bill was for all of the 2 hours labor. I spoke with the service manager, and he stated that the fee "was basically a minimum service fee" even though I was quoted a price based on the 2 hours to fix the problem. I asked to speak with another person up the line in management and the sales manager came out. He was exceptionally rude, aggressive, and very argumentative. Needless to say, even after years of being a customer, I will not return to Tallassee CJD.

My experience was top of the line! - Anonymous

My experience was top of the line! I had a chance to speak with all the advisors that day but I was working with Montana who took wonderful care of me and kept me updated throughout my entire time sitting in the lobby!