
iDrive Utah
Orem, UT
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101 Reviews of iDrive Utah
Don’t go here! I thought they were in the business to sell vehicles We were wrong about that!! We filled out an application and literally waited 2 days for t I thought they were in the business to sell vehicles We were wrong about that!! We filled out an application and literally waited 2 days for them to tell us it didn’t go through Fred the car salesman should have told us from the beginning that they couldn’t help us instead of wasting 2 of our days Pretty sure it’s his first week he didn’t seem like he even knew what was going on Even the sales manager could have cared less Bad business! Very bad business More
Dave and Justin were the best. I’m a 25 year Utah resident that recently resettled back in Northeast Tennessee. These guys know how to do trucks. I had several questions regardin I’m a 25 year Utah resident that recently resettled back in Northeast Tennessee. These guys know how to do trucks. I had several questions regarding my warranty and Justin walked me through it all (even though I’m old and stubborn). He helped me understand everything. They even sent me pics when it was loaded on the carrier for transit to Tennessee. Don’t buy a boring truck. Buy an awesome truck from idrive and be happy. More
This is THE WORST place to buy any type of car you want. They start off as friendly people but once you buy any type of vehicle they backstab you, Do NOT buy their extended warranty or any type, Its only a They start off as friendly people but once you buy any type of vehicle they backstab you, Do NOT buy their extended warranty or any type, Its only a way to take money away from you. They tell you all these great things about this warranty but once you start having issues they will just ignore you. I bought a 2020 Chevy silverado in just december and started having issues a month later, We took it to the actual Chevy dealership and the transmission was messed up, and we had to give our truck to chevy and get a new one since the transmission problem would never be fixed back to normal, Then we call this dealership to see if we can cancel the warranty and get our money back since this warranty was not going to help us at all and the lady just kept saying "We cant give money back since the car isnt placed as a total lose" which is dumb, We then told her it was dumb and that they were scammers and she just shrugged it off and said that it was our fault and that they were staying with the money. Dont buy from this place this is the worst dealership and sell you cars that are about to break down and then play dumb when it does. More
Jan 6, 2025 Bought my Ford Raptor from this place. 95K truck and they couldn't even have it washed for me. Made some kind of excuse as to why it was not done. Be careful of their overpriced extended w 95K truck and they couldn't even have it washed for me. Made some kind of excuse as to why it was not done. Be careful of their overpriced extended warranty they brag about. Super expensive and most dealerships do not accept their warranty. Drove off the lot headed back to Vegas and tire pressure gauge was busted. Apparently, attention to detail is not their specialty after they themselves put on the aftermarket wheels/tires. Asked the finance guy (Justin) several times about the process when registering the vehicle here in Nevada since I bought it out of state. He claims his clerk would reach out to me on the matter. He claimed he did not know the process. Never received a call from his so called "clerk." As my 30 day window to register my truck here in Nevada came to an end. I called him yet again on the matter and he somehow was an expert on the process. Telling me the clerk should of called me by now to coordinate where to mail the packet of information with all the important documents to take to the DMV. He said he would have the clerk reach out to me asap. Still no call. Selling high end trucks with poor customer service. LOL. You might find the truck of your dreams here but do not expect anything else good out of this dealership!!! More
Great guys! Hassle free and a very smooth process! Couldn’t find jack in Vegas and this dealership had many options to choose from! Highly recommend! Hassle free and a very smooth process! Couldn’t find jack in Vegas and this dealership had many options to choose from! Highly recommend! More
Highly recommended IDrive and working with Braden. My wife and I came and test drove a truck and loved it. The only problem was I was having a medial procedure taking place the next day making it so I My wife and I came and test drove a truck and loved it. The only problem was I was having a medial procedure taking place the next day making it so I couldn't take the truck home that night. I spoke with Braden over the phone that night and wanted to make sure I could secure the truck. He went above and beyond to get the truck secured for me. I signed all the documents over email and was able to put my downpayment done over phone as well. Well, my procedure was done Tuesday and Braden brought the truck up to me the day after to make sure I didn't need to make the trip to Orem! I've never heard of a salesman do that before. The entire process was so easy. Highly recommend Drive and if you need a good person to work with, Braden is who l'd go with. He's got my business in the future. Thanks again for the truck and the customer service shown! More
Braden did an excellent communicating job and very professional and accommadating. Answered all my questions and concerns of the vehicle I purchased. professional and accommadating. Answered all my questions and concerns of the vehicle I purchased. More
Bronson was very professional with me and was very prepared when I got here. He gave me many options and gave me no pressure. I would recommend this place to anyone. prepared when I got here. He gave me many options and gave me no pressure. I would recommend this place to anyone. More