iDrive Utah
Orem, UT
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98 Reviews of iDrive Utah
Jan 6, 2025 Bought my Ford Raptor from this place. 95K truck and they couldn't even have it washed for me. Made some kind of excuse as to why it was not done. Be careful of their overpriced extended w 95K truck and they couldn't even have it washed for me. Made some kind of excuse as to why it was not done. Be careful of their overpriced extended warranty they brag about. Super expensive and most dealerships do not accept their warranty. Drove off the lot headed back to Vegas and tire pressure gauge was busted. Apparently, attention to detail is not their specialty after they themselves put on the aftermarket wheels/tires. Asked the finance guy (Justin) several times about the process when registering the vehicle here in Nevada since I bought it out of state. He claims his clerk would reach out to me on the matter. He claimed he did not know the process. Never received a call from his so called "clerk." As my 30 day window to register my truck here in Nevada came to an end. I called him yet again on the matter and he somehow was an expert on the process. Telling me the clerk should of called me by now to coordinate where to mail the packet of information with all the important documents to take to the DMV. He said he would have the clerk reach out to me asap. Still no call. Selling high end trucks with poor customer service. LOL. You might find the truck of your dreams here but do not expect anything else good out of this dealership!!! More
Great guys! Hassle free and a very smooth process! Couldn’t find jack in Vegas and this dealership had many options to choose from! Highly recommend! Hassle free and a very smooth process! Couldn’t find jack in Vegas and this dealership had many options to choose from! Highly recommend! More
Highly recommended IDrive and working with Braden. My wife and I came and test drove a truck and loved it. The only problem was I was having a medial procedure taking place the next day making it so I My wife and I came and test drove a truck and loved it. The only problem was I was having a medial procedure taking place the next day making it so I couldn't take the truck home that night. I spoke with Braden over the phone that night and wanted to make sure I could secure the truck. He went above and beyond to get the truck secured for me. I signed all the documents over email and was able to put my downpayment done over phone as well. Well, my procedure was done Tuesday and Braden brought the truck up to me the day after to make sure I didn't need to make the trip to Orem! I've never heard of a salesman do that before. The entire process was so easy. Highly recommend Drive and if you need a good person to work with, Braden is who l'd go with. He's got my business in the future. Thanks again for the truck and the customer service shown! More
Braden did an excellent communicating job and very professional and accommadating. Answered all my questions and concerns of the vehicle I purchased. professional and accommadating. Answered all my questions and concerns of the vehicle I purchased. More
Bronson was very professional with me and was very prepared when I got here. He gave me many options and gave me no pressure. I would recommend this place to anyone. prepared when I got here. He gave me many options and gave me no pressure. I would recommend this place to anyone. More
Braden was great to work with. Made the transaction super fast and easy. Only issue was a small typo in the listing about the mileage, but nothing terribly egregious. Thanks! Made the transaction super fast and easy. Only issue was a small typo in the listing about the mileage, but nothing terribly egregious. Thanks! More
Purchase was simple and dealer negotiated fairly and with very little pressure. Car was delivered to me quickly and with no problems. The only negative was the owners manual was not in the car and the deal very little pressure. Car was delivered to me quickly and with no problems. The only negative was the owners manual was not in the car and the dealer said they didn’t have one. I wasn’t informed of this when I purchased the vehicle and would have been nice to know ahead of the shipment rather than finding out afterwards. More