iDeal Auto

Initially, I thought I was dealing with an honest car dealer who delivers anywhere in the country. Sight unseen, we agreed on pricing for the truck I wanted and the truck I had to trade. We exchanged p dealer who delivers anywhere in the country. Sight unseen, we agreed on pricing for the truck I wanted and the truck I had to trade. We exchanged photos, videos, etc. I was told the truck was in excellent condition - which it should be from a dealer and at a cost of $64K. Upon delivery there was a tick in the engine and the next morning the engine light came on. I called the dealer and no one called me back, I called again and was told that they would get back to me at 10am Monday... never called back. Meanwhile I took it to a local dealer and the engine light indicated the motor was blown. Luckily it was under a factory warranty. Upon complaining to the BBB in Raleigh, they said - It was in excellent condition, we will call you back. And... they still have never called me about this. Buyer beware in dealing with this dealership. Their sales manager nor their owner wouldn't even call me back. It took a month to get the new motor installed by my local RAM dealer. Either the iDeal Auto sales team and owner is dishonest or their shop that "fully inspected" the vehicle is incompetent. More

Their stuff is wonderful and they get back with you and have the knowledge needed for you to make an informed decision. They treat you very professional and kind at a very fair price. I would highly recomm have the knowledge needed for you to make an informed decision. They treat you very professional and kind at a very fair price. I would highly recommend this dealership to anyone. truly grateful More

The team was quick to respond and the owner. Jorge was also assisting/Casey was phenomenal and got back with me put me on all matters. I’m still trying to make the deal. Jorge was also assisting/Casey was phenomenal and got back with me put me on all matters. I’m still trying to make the deal. More

Working with Mark Lowry wax a pleasure. Frequent communication was effective and allowed a deal to happen in a short amount of time and effort, which as desired. Frequent communication was effective and allowed a deal to happen in a short amount of time and effort, which as desired. More