iCars Chicago

Phenomenal customer service and great inventory I'm very picky about my cars and Icars Chicago made it a whole lot easier for me in my car buying experience. They are hands down the best dealership I'm very picky about my cars and Icars Chicago made it a whole lot easier for me in my car buying experience. They are hands down the best dealership I've been to with the greatest customer service and great inventory. Really clean facility with nothing but the best sales experience I've ever had. More

BMW X5 I heard of this icars from my friend, she recommend icars to me. Yesterday, I came from saint louis to chicago by amstrak, icar first give me a very c I heard of this icars from my friend, she recommend icars to me. Yesterday, I came from saint louis to chicago by amstrak, icar first give me a very convinience free-pick up from union station with a BMW! Very premium service. The car I bought is also a bmw. Very clean, everything is very great. And I should thanks everyperoson work in icar. Before I getting here, they told me everything I want to know by email. So I was very comfortble and happy to be in chicago to directly buy this car in minutes. Thank you guys. I will recommend this great place to more friend. More

Excellent Buying Process I had searched the internet for days to find an Audi S5. After coming across this one at iCars Chicago, I was at first a little hesitant since I have I had searched the internet for days to find an Audi S5. After coming across this one at iCars Chicago, I was at first a little hesitant since I have purchased all my vehicles from large dealerships. I read the reviews and couldn't have agreed anymore with all the happy customers! Barry and Afrim have made my car buying experience a memorable and smooth one. I was in and out within 30 minutes and I drove almost 3 hours to pick up this beauty! When I first inquired about the car, Barry said it was in excellent condition except for a scratch in front lower bumper and some curb rash. He said that they had planned on fixing these minor issues anyway. Who tells a perspective client what the "flaws" are of the vehicle to begin with but reassures the buyer that they would be fixed prior to sale?? I have dealt with many dealers and when I have purchased used cars from them, it was "the way it is", no touching up, no fixing this, etc..... Barry and Afrim were true to their words and were extremely easy to work with. Will definitely use them again in the future for my soon to be 16 year olds first car purchase. Can't say enough good things about them and the quality of the cars that I had seen in the showroom, not to mention my beautiful S5. More

s2000 I usually don't write reviews but these guys at icarschicago really helped me out. First I just want to say Barry and Afrim are very down to earth peo I usually don't write reviews but these guys at icarschicago really helped me out. First I just want to say Barry and Afrim are very down to earth people. They made the whole car buying experience effortless and painless. I live about 5 hours away from Chicago so most of the dealing was done over the phone and texting. But every question I had and i had a ton of them... they answered me quickly and with patience. They even picked me up from the Amtrak station in Chicago and drove me to there location. When i arrived, i had great service and there were no surprises. It doesn't matter who you are they give you the utmost respect and understand your car situation. There was a small issue with car but even that was taken care of so quickly. Over all they gave me a great deal and I'm very satisfied. I would recommend these guys to whoever wants to buy a higher end vehicle or just any vehicle. More

Satisfied Customer Found my dream car! Came in and the service was great! Every question i had was answered without a problem. I recommend these guys if you want a great Found my dream car! Came in and the service was great! Every question i had was answered without a problem. I recommend these guys if you want a great deal and good service! The whole process was quick and painless ! They will go the extra mile for you! More

2007 Porsche Cayman S This was the first time a bought a car in a different city without seeing it in person. I could not find the car that I wanted in St. Louis so I expa This was the first time a bought a car in a different city without seeing it in person. I could not find the car that I wanted in St. Louis so I expanded my search. Barry and iCars made it super easy and the communication was terrific. I knew where we were in the process every step of the way, the photos were spot on and there we no surprises when I recieved the car. By the time we agreed on the price, which was right before the weekend, we were able to complete all the paperwork and my car arrived a week later. I felt it was a fair deal, I was treated respectfully, communication was terific and highly recommend iCars. More

the way it should be this is the way 'buying a car' should be - simple, no hassle, honesty (yes, honesty!)....and you should walk away with a car that meets expectations. this is the way 'buying a car' should be - simple, no hassle, honesty (yes, honesty!)....and you should walk away with a car that meets expectations. These guys only sell cars that meet expectations - I'd love to have any one of the cars in their showroom!! Good ethical guys working hard - their livelihoods depend on their ability to create customer satisfaction. These guys won't "do anything to make a sale...." They'll "do anything to make sure your purchase was a good one!" More

My 3rd car from these guys I am on my 3rd purchase from the guys at iCars. Three years ago i was looking for a black on black 911 Turbo Porsche and could NOT find one anywhere i I am on my 3rd purchase from the guys at iCars. Three years ago i was looking for a black on black 911 Turbo Porsche and could NOT find one anywhere in the country for my budget or with fair mileage. I looked for 3 months. I met Afrim, the owner, who located one locally for me within 3 days and it was perfectly priced. So well priced that i barely lost any money when i traded it in for my BMW 750li just a year later. He found me an M-sport 750li that i wanted with 28k miles. A pure gem. This past July 2nd i purchased my 3rd dream car, a 2009 F430 Ferrari Spyder. Red with black interior. Super rare! I am a car lover at heart and there is nobody i would ever give my business to other than the guys over at iCars Chicago. Especially when i buy higher end cars every 2 years. They hustle for you, give you the best trade in prices, connect you with the right financing and have proven to me to be the most honest car guys i have dealt with. I just won't go anywhere else. Plus, they are all funny, kind hearted and real straight forward people. I also feel better giving them my business knowing they are good people at heart. Nothing worse than a sneaky salesman. They are so honest that at times, they talk me out of buying some cars. Nobody does that! You boys have my business for life! Thank you for everything. More

Great cars for great price Purchased my M3. The car was everything I wanted..from the looks to the condition it was in. Great place where sales staff is not pushy, and where the Purchased my M3. The car was everything I wanted..from the looks to the condition it was in. Great place where sales staff is not pushy, and where they do not sell garbage vehicles. It actually one of the best used cars dealer I came across. The inventory is amazing with many luxurious vehicles and if they dont have something you are looking for yhey can gey it for you... More

WOW! MUST READ! I think we are all a bit skeptical when we buy cars, even more so when we are thinking of buying them over the internet or from a distant dealer sight I think we are all a bit skeptical when we buy cars, even more so when we are thinking of buying them over the internet or from a distant dealer sight unseen. It’s even harder to judge the character of a sales person over the phone or email. Which is why what I’m about to say is VERY IMPORTANT…this is where iCarsChicago really separated themselves from ALL of their competition! From the first time I made contact with them on the phone, I spoke to Afrim and he impressed me. He was the owner of the dealership, picked up the phone late in the day, and answered all my questions himself instead of pawning me off on one of his underlings. He was so friendly, he said I could call him any time if I had any questions about the car and he gave me his cell phone. A few days later, as I started to get into more of the specifics about technical questions, vehicle history, additional photos, etc. Afrim introduced me to his brother Barry. Barry was also an owner and while Afrim concentrated mainly on financial aspect of the business, Barry focused more on the specifics that related to buying and selling the individual cars. Again, I was impressed. Barry knew the car well, better than all the other sales people from all the other dealerships I was working with and he too was unusually easy to work with. He said the same thing to me…here is my cell phone, call me if you have any questions about the car. I wanted to do the best I could to make sure I wasn’t being ‘sold’ something but was actually getting exactly what I was shopping for. Literally every question I asked, every photo I requested, every piece of supporting evidence (vehicle reports, warranty info, etc.), Barry responded within about a minute. To make me even more impressed, Barry volunteered before and after photos of a piece of the body trim kit that he was taking upon himself to have repainted because it had some signs of wear on it. What dealership do you know that would have been honest enough to tell you without asking and show you the before pictures because they weren’t trying to hide anything? Also, I didn’t ask him to do that, he did it himself so that car would look perfect. Another thing amazed me. Obviously they knew I was shopping around for the car. On one of the cars I asked a local shipper for a quote and Afrim told me that was too high and offered to help me ship the car for less even if I didn’t buy it from them! I mean come on, what dealership would offer to help you save money on a car that you are not buying from them?! When it came down to the final few cars, negotiating is what most people get uncomfortable with. Having had some experience in sales, I’m not that uncomfortable with the process but again, this is where iCarsChicago separated themselves from their competition. Some dealers wouldn’t take my car as a trade in. Others, wouldn’t allow me to make a deposit with a credit card. Barry and Afrim made it so easy for me, I knew I had to stop shopping and buy from them. They took my car as a trade, let me use the credit card for the deposit, matched the lowest price I could find on a similar car, and since it was still under warranty they agreed to take it to the local Audi dealer for servicing/inspection before they sent it to me. I could literally go on about how amazing both Afrim and Barry were for a while. Barry drove to meet me half way so I wouldn’t have to pay for shipping. After they sold me the car, he called me personally to make sure I was happy with it. He offered to help me get a third key because I needed to sacrifice one for the remote start since it was a stick. A few weeks later I called him with a question about transferring over the warranty to my name so I could be covered if anything went wrong with one of the upgrades. Barry called the company himself and found out the cost, process, etc. I was so impressed with the people and the experience at iCarsChicago, that on a business trip to the windy city, I had to go and see their dealership for myself. They were every bit as friendly and welcoming in person as they were on the phone. They are not just interested in selling you something, they kind of become friends with you during the process and after as well. I would STRONGLY recommend them to anyone considering a car purchase. At the very least, you owe it to yourself to call them see what they can do for you. Lastly, the car. I’ve had it for about a month now. I wanted to wait until I’ve had enough time to drive it, get used to it and make sure there were not issues waiting to show up (you say skeptical, I say trust but verify). I was able to confirm warranty info through the dealership and aftermarket company that is covered by the Audi warranty. The car has had no mechanical issues. It looks and smells great. It performs like a monster. I literally look forward to opportunities to drive it. All in all, a GRAND SLAM! More