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iAuto

Cincinnati, OH

1.7
39 Reviews

3251 Highland Ave

Cincinnati, OH

45213

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Showing 39 reviews

December 03, 2021

I had a wonderful experience, I was able to find the perfect car for me and in price range because of Ashlee, she is so nice and understanding. She went above and beyond and made sure I was able to get More

by Shelbyelise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 03, 2021

Jake the sales was great, i love my new chevy Silverado. Will be coming back for my next truck More

by John Baker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 02, 2021

Great people great place always have a good deal waiting. Would definitely recommend doing business with them again More

by Coltrider1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

November 30, 2021

Found a good car very happy with my purchase would recommend this place to anyone More

by littlelillylambert2123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

October 29, 2021

Chance found me the perfect hummer. I could not be any more happy with my purchase than I am. More

by jimbean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
October 29, 2021

Drove all the way up from Tennessee for a bmw I couldn’t find at a better price within 10 hour drive. It was perfect and the financing couldn’t have gone smoother. Appreciate the warranty and gap coverage. More

by Alfredo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
October 07, 2021

Tom helped me find the perfect car for me and my family! Went above and beyond to give me call with all the questions I had. Coming in I saw how busy this place really is and can see how someone can get sid More

by dixie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
September 24, 2021

About a month ago I contacted iAuto about a Kia K900 they had for sale. I asked the salesman, Tom, for a few pictures of any imperfections, if any, on the vehicle since I wanted to drive all the way from De More

by Quintin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom
Oct 29, 2021 -

iAuto responded

I understand your frustration and apologize for the stress with this issue. I have spoken with the salesman Tom reguarding this issue. It seems after listening to the recorded phone call that occured between yourself and the salesman I have clarification. Tom did restate that there were 50 photos of the vehicle online and then asked you what photos you would like speciffically. You then stated you just wanted him to give it a once over to tell you if there was anything he noticed. He then told you he has looked the vehicle over and has not seen anything that caught his attention. You then requested again that he send you more photos of the vehicle. To which he again responded what photos would you like of the vehicle. You would not give him any inclination of what photos you wanted speciffically of the vehicle and with 50 photos of this vehicle already online he did not know what you wanted. He even offered to take a video walkaround of the vehicle but that was not what you wanted. He did try to reach out again via phone the next day to no answer or response. If you'd like to call and speak with the manager Aaron to discuss this issue further you're more than welcome during our business hours. Thank you, iAuto (513) 230-3251 Monday-Thursday 10AM-8PM Friday-Saturday 9AM-6PM Closed on Sundays

June 21, 2021

Had a great experience because of how friendly and helpful everyone was. Everything was quick and simple to understand. Overall, just a great experience all around. More

by sabrina
Recommend Dealer
Yes
Employees Worked With
Charity
Jun 22, 2021 -

iAuto responded

Thank you for your review! We appreciate your business! -iAuto

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