i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

The problem with my vehicle was not completely fixed, so I had to take it back. I had to take it back. More

My experience was good as usual, they are clean , professional and on time , I will always be a customer! professional and on time , I will always be a customer! More

Chrysler notified me of the need for 3 software module updates so I brought my Pacifica to IG Burton for service. Making an appointment was easy and the work was done on time. When I picked up the vehic updates so I brought my Pacifica to IG Burton for service. Making an appointment was easy and the work was done on time. When I picked up the vehicle, I thought there was another problem because the radio had no sound. The service advisor immediately went to get a mechanic to check the problem but the Service Manager came out. He spent 10 minutes or so in the Pacifica with me and explained what sometimes happens when software is updated. After a couple of minutes, the sound problem fixed itself when the three updated software modules began talking with each other again. Overall a great job by the service advisor and manager. More

As a new resident of Smyrna, I was very pleased with my initial experience over the phone with setting up an appointment to have my Jeep serviced at this dealership for the first time. During service I was initial experience over the phone with setting up an appointment to have my Jeep serviced at this dealership for the first time. During service I was contacted via txt giving me the opportunity to present any questions or concerns which was a surprise. The wait time was reasonable and the lounge area was very clean. So overall I was very pleased. More

Really helpful with my truck problem, called back in a reasonable time and Coral is a gem reasonable time and Coral is a gem More

Dealership is clean and welcoming. Comfortable waiting area. Staff keeps me informed of status while I wait. area. Staff keeps me informed of status while I wait. More

Great service and understanding service writer who understands the dodge and it’s systems and service requirements understands the dodge and it’s systems and service requirements More

Great Service Dept., fast 1st class all the way From the Ser Writer , Tech, Ser Mgr , Cashier Smooth transaction the Ser Writer , Tech, Ser Mgr , Cashier Smooth transaction More

Awesome staff patient and considerate when dealing with customers. And I'm a very tough, pain in the xxx customer. Who at times wants perfection. But the service manager and his time get it done for me. customers. And I'm a very tough, pain in the xxx customer. Who at times wants perfection. But the service manager and his time get it done for me. More