i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

Amazes me how quickly Ms. Kasey Price scheduled my car services with wisdom and caring with her awareness of how important late day scheduled appointments are to an RN working Kasey Price scheduled my car services with wisdom and caring with her awareness of how important late day scheduled appointments are to an RN working late evening shifts! I am now just able to complete this survey because I have been completing nursing courses too. I do intend to go back when I'm able requesting some further access to her knowledge and abilities that I need. Besides caring, wisdom, abilities, and knowledge, Ms. Price, including all the staff at the i.g. Burton Chrysler Dodge Jeep Ram of Smyrna, possess very dear hearts doing all they do! \0/ Speaking forth blessings to them all and all our loved ones, too! More

Awesome service and nice costumer support! Fast and flexible with appointments. Very friendly staff and good location. Fast and flexible with appointments. Very friendly staff and good location. More

Great customer service. Part needed for fix was not available right away but was fast tracked for delivery and installed. I’m a happy customer. Part needed for fix was not available right away but was fast tracked for delivery and installed. I’m a happy customer. More

The service department is the best. They are always friendly, they go out of their way to try to save me money. The service itself is always great, they are fast and professional. I wou They are always friendly, they go out of their way to try to save me money. The service itself is always great, they are fast and professional. I wouldn’t take my truck anywhere else. More

Service Department is always courteous, communicates well with what they are doing and gives accurate estimates of needed repairs. with what they are doing and gives accurate estimates of needed repairs. More

I have always receive good customer service the staff has always been friendly and helpful always been friendly and helpful More

Good customer service I would send some one there for service for their car to be serviced service for their car to be serviced More

Top notch service, for the vehicle and for the customer. What more could you ask for? Glad to give them my business. You will be too! What more could you ask for? Glad to give them my business. You will be too! More

Most of the time my experiences with the service department are positive but I'm not overly pleased with the last visit as one of my requests was not met even after making the request not only by ph department are positive but I'm not overly pleased with the last visit as one of my requests was not met even after making the request not only by phone when scheduling my service appointment but also again upon drop-off (I waited for the vehicle) for the appointment. The work they did was performed correctly aside from the request that seemed to go unacknowledged. I own a Wrangler and requested a "5-tire rotation" and they only did a standard "4-tire rotation." Not a big deal but since it was requested and not performed I can't give them better than an average rating for this particular visit. The service writer was cordial and professional as always so no complaints there. More

The service department personnel have been very good at taking care of my vehicle, getting me scheduled and being punctual with my appointments. They have been on top of recalls before I get to ask about t taking care of my vehicle, getting me scheduled and being punctual with my appointments. They have been on top of recalls before I get to ask about them. I’m very pleased with them. More