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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

Smyrna, DE

4.5
134 Reviews

134 Reviews of i.g. Burton Chrysler Dodge Jeep Ram of Smyrna - Service Center

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August 18, 2024

Oil change scheduled when I called in with multiple appointment time. Quickly completed the oil change. More

by stephen_galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara
Aug 19, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We appreciate the opportunity to serve you! Please let us know if you ever need anything else! ♥

August 17, 2024

Service was excellent and didn’t have to wait long at all for an oil change/tire rotation and a software recall. All the associates were very pleasant and helpful. 👍👍 More

by slharris0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t take notice names but two service associates and one parts associate.
Aug 19, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Please let us know if you need anything else! 😊

August 10, 2024

Very helpful with what was wrong with my car. Made me feel at ease and completed task without any problems. Great service and great people. Thanks guys. God bless More

by Donna Wysopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall her name, but she was awesome.
Aug 12, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We appreciate the opportunity to serve you! Please reach out to us if you ever need anything else! ♥

January 23, 2024

Very courteous, knowledgeable and really quick service. I'm very pleased.I was very pleased that the reasonable cost was about half of the estimate. Thanks. More

by dbjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol, John
Jan 24, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! Please reach out to us if we can ever be of any additional assistance! ♥

January 20, 2024

The staff is always pleasant knowledgeable and friendly. I am pleased with their customer service and quality of service for my vehicle More

by Naya H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 24, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We greatly appreciate your feedback for our team! Please reach out to us if you need anything else! 😊

January 19, 2024

Knowledgeable, quick service, good pricing, fixed the issue and also identified another item that needed attention. They made sure they communicated and asked before servicing this part too. More

by raDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Robbins, service department
Jan 24, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We appreciate the opportunity to serve you! Please reach out to us if we can ever be of any additional assistance! 😊

January 09, 2024

Customer Service is excellent and is very professional . The service department is excellent. However, last time I was there I had a problem with my driver's side turnsignal bulb & when I g Burton opened my More

by roxysweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara, John both are excellent
Jan 10, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback with our team! If you have any additional concerns, we would be happy to discuss them with you at your earliest convenience! 🙂

January 09, 2024

Awesome service, Greeted nicely at the time I entered the service area, everone was welcoming and pleasant, once service was complete I was provided an overview of the work performed, all my questions we More

by spearv
Recommend Dealer
Yes
Employees Worked With
10 rating
Jan 10, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We're glad we could assist you! Please reach out to us if you ever need anything! ♥

January 06, 2024

Very pleased with the courtesy and hospitality I receive whenever I bring a vehicle in for service. We have two fairly new vehicles and this dealership takes care of them for us. More

by RamDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 08, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We appreciate the opportunity to serve you! Please reach out to us if we can be of any additional assistance! ♥

January 03, 2024

Always informative at every service appointment. Fast service, fair priced, and goes over exactly what service was preformed and or shat needs to be done to my vehicle. More

by donald.c.kukawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 05, 2024 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for sharing your feedback for our team! We hope your vehicle is treating you well and if there's ever anything we can do for you please reach out to us! 😊

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