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i.g. Burton Chrysler Dodge Jeep Ram of Newark
Newark, DE
57 Reviews
i.g. Burton Chrysler Jeep Dodge Ram of Newark is your top Chrysler, Jeep, Dodge and Ram dealership in the greater Philadelphia area. Located in Newark, DE, we proudly serves the greater Newark area including Claymont, Cecil County, Pike Creek, Wilmington, New Castle, New Castle County, Hockessin, Oxford PA, and Elkton, MD. Swing by the dealership today or contact us if you have any questions!
i.g. Burton Chrysler Jeep Dodge Ram of Newark and the Areas We Serve:
Our Delaware dealership, conveniently located at 244 E Cleveland Ave., Newark, Delaware, is proud to serve a large area with not only new and used cars, but also a professional finance department, an on-site service center, a fully stocked parts department, and so much more. We serve the following towns and cities: New Castle, Wilmington, Oxford PA, Westchester PA, Glen Mills PA, Swedesboro NJ, Kennett Square, PA and beyond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 57 reviews
February 04, 2026
I had gotten a flat tire the Saturday right before the snow storm and had AAA come use the repair kit to fix it. I wanted to eventually bring it in to be looked at but was snowed in until the following Th snow storm and had AAA come use the repair kit to fix it. I wanted to eventually bring it in to be looked at but was snowed in until the following Thursday. I went outside and it was flat again so I called AAA and after they fixed it called Burton and they said to bring it right in. They were able to take me right in so I dropped it off and about 2 hours later they called and Saud it was correctly patched and ready for pick up. Always acted professional answering all questions I had. Very Happy with the service. More
by KAHA80
Employees Worked With
January 02, 2026
Service department is an absolute JOKE. DO NOT GO AND STAY AWAY! Brought my wrangler in for an oil leak. I originally had it at a previous shop and it was diagnosed as the dreaded oil coole DO NOT GO AND STAY AWAY! Brought my wrangler in for an oil leak. I originally had it at a previous shop and it was diagnosed as the dreaded oil cooler leak. They shared with me documentation to verify it. For me, this was covered under my extended warranty. (Called and verified myself) Unfortunately for me, it had to go to Jeep to be covered. Took my Jeep to IG Burton and they claimed the leak was not from a faulty oil cooler but was from a faulty "Oil Filter O Ring" and wanted over $500 to "Fix" the issue. When I began to question the massive amount of oil on the bottom of Jeep and how this could possibly be caused by an O Ring that comes with the filter. There is oil everywhere. I showed him photos from the previous shop and the tech began to get upset for me "questioning his ability." It then turned into a yelling match where I finally said drop the Jeep. When questioning the ridiculous $500+ charge, the service write up individual just stared at me like a deer in headlights. "It's just what it costs" she said. A faulty O Ring on the filter does not explain the massive amount of oil in the well and below the Jeep. I literally have photo proof. Told them to drop it off the lift and I took it back to where I originally had it. This shop is a complete joke, inappropriate in their responses and they DO NOT KNOW WHAT THEY ARE DOING! Jeep service tried to pin it on something else to avoid the warranty. It took the service manager 5 hours to return my original call. They said he was "out to lunch." I explained the entire situation and he seemed very indifferent. Stay FAR away. More
by Jeepdude55
Employees Worked With
December 22, 2025
My car would not start so I took it to them to fix it. They were very rude about me trying to set up a payment plan. It was 650 dollars for repairs so i gathered all the money I had and gave it to them. T They were very rude about me trying to set up a payment plan. It was 650 dollars for repairs so i gathered all the money I had and gave it to them. They then guaranteed to me my car would work. I take my car out that evening and get stranded out in sub zero temperatures because they did not actually fix the problem. I called them the next morning and asked if they would look at it and fix it free of charge since they already charged me for everything that I’m worth to “ fix” my car. They said no and showed no remorse for not fixing my car. Just another sleazebag dealership. Absolutely would not recommend. More
by Ediblesoap04
Employees Worked With
November 06, 2024
Was able to work deal over the phone since I am not local. Smooth transaction. local. Smooth transaction. More
by oraclefusion
November 05, 2024
My visit went very smoothly even had my jeep done early. Kay was very pleasant to deal with. Kay was very pleasant to deal with. More
by freckles429
Employees Worked With
November 05, 2024
Service was excellent and performed promptly,I got my truck back sooner than expected and was called when it was finished to let me know I could pick it up truck back sooner than expected and was called when it was finished to let me know I could pick it up More
by Zoeystrouble
Employees Worked With
Other Employees :
Technician,service writer,and cashier very professional
