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i.g. Burton Buick GMC of Glen Burnie - Service Center

Glen Burnie, MD

4.9
230 Reviews

230 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center

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December 22, 2021

Service was excellent! Did not have to wait long at all. Service manager could not have been friendlier. Performed only the service I requested. Did not try to push having any other work done, for which I More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of service managers name
December 22, 2021

My service advisor, Kevin, was great. He listened to my concerns and kept me informed on the status of my truck. More

by amoede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
December 21, 2021

Great service makes the difference. My GMC Canyon is running great and any questions or issues I have had have been quickly resolved by the Wilkins service department More

by cd218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
December 15, 2021

The service dept. Coordinate and scheduled my recall replacement as quickly as possible. On appointment day the service dept did the replacement in several hours Very pleased. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 14, 2021

Every time I take my vehicle to Wilkins I am surprised by how quickly they complete the work. Also, the amenities in the waiting area are great. Other dealerships come up with excuses why the “free” carwash More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
December 14, 2021

I was satisfied with recent service with Kevin.Overall I was satisfied with recent service with Kevin. Overall dissatisfied with many previous service calls. I rate Kevin 5+ More

by Lacrosse
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 14, 2021 -

Lacrosse responded

I worked With Kevin on my recent Service Request and finally received the needed repairs. These repairs could have been made in August, 2021

December 13, 2021

Every one at Wilkens has always been very nice. I have had Buicks for about 18 years. Love the cars and service. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Kevin Prodoehl
December 09, 2021

Service is always number one with them and the main reason I keep coming back More

by Efrost6432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
December 07, 2021

Right on schedule. Quick and easy. Always know exactly where my 2013 Terrain stands in terms of Milage and Service. The truck has never been anywhere but Wilkins More

by brian.calhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know - Younger guy
December 03, 2021

The best customer service and the quality of service work is unmatched. I highly recommend this dealership to anyone needing service work. More

by GOLSTON47.KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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