i.g. Burton Buick GMC of Glen Burnie - Service Center

Really appreciate the ease and flexibility with scheduling appointments at this dealership. The loaner process is smooth and I haven’t had to spend very long at the shop to drop off or pick up my c scheduling appointments at this dealership. The loaner process is smooth and I haven’t had to spend very long at the shop to drop off or pick up my car. Kevin has been great with my car ready to go and work has been exactly as described. More

Sandy Always makes sure that I have a pleasant experience. I walked in and he had room for an oil change and tire rotation and greeted me with a friendly smile. experience. I walked in and he had room for an oil change and tire rotation and greeted me with a friendly smile. More

Timely friendly reliable service. Appointments are usually available on short notice. Sometimes on the same day . This is my third Enclave that they have serviced over the past 12 yea Appointments are usually available on short notice. Sometimes on the same day . This is my third Enclave that they have serviced over the past 12 years. More

Wilkins always gives quality service. Always. Courteous, helpful. On schedule or early.. They treat you better then other dealers do before you buy a vehicle. I've had my sierra for 13 ye Always. Courteous, helpful. On schedule or early.. They treat you better then other dealers do before you buy a vehicle. I've had my sierra for 13 years, and they're the only place I take it. And they still treat me like I bought it yesterday. More

Great Service, excellent customer service. Amazing team. All the staff members are interested in customer satisfaction Thanks to you all. Amazing team. All the staff members are interested in customer satisfaction Thanks to you all. More

Needed a safety inspection and radiator checked because of leaking(previous owner stated).Thy told me I needed a new radiator and that my Rack opinion needed to be replaced,Got the car back in a timely fas of leaking(previous owner stated).Thy told me I needed a new radiator and that my Rack opinion needed to be replaced,Got the car back in a timely fashion,however noticed there wasn’t any power steering.Had to bring the car back the next day to fine out that the rack opinion was defective.So they replaced it again,also when picking up the car the first time I noticed the gauge light and a message on the dashboard saying shut down engine.Fine out on the second time that the engine was missing a cap.I was disappointed that no one drove the car before giving it to me the first time and that know one caught the gauge light and engine notification the first time as well.When questioning the service people they informed me that non of the dashboard issues were part of the safety inspection.I just don’t understand that More

Great customer service always. The wait time isn't really long at all depending upon what you are having done to your vehicle. The wait time isn't really long at all depending upon what you are having done to your vehicle. More

I always get top quality work when I visit Wilkins for my car service needs. car service needs. More

I have had an exceptional experience with this dealership. From my salesman, Rob Reisman, to Tom Ebersol in Finance and even the General Manager, Kevin Colabucci. Everyone went above and beyond dealership. From my salesman, Rob Reisman, to Tom Ebersol in Finance and even the General Manager, Kevin Colabucci. Everyone went above and beyond to ensure that everything was smooth sailing when I purchased my 2022 Buick Encore GX PREFERRED Subcompact SUV in October 2021. Also, I recently had my first complimentary three month service of an oil change and tire rotation. When I made my appointment over the phone, I was informed that it might take approximately 90 minutes... and that I would also receive a complimentary car wash. It took almost exactly 90 minutes and my husband even commented on what a nice job they did on the car wash. Thank you! More

I love my GMC SUV and this dealership is so convenient. Inspite of the business with lack of help Mr. Sandy was able to take care of the issue I had. I recommend this dealership. Inspite of the business with lack of help Mr. Sandy was able to take care of the issue I had. I recommend this dealership. More