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i.g. Burton Buick GMC of Glen Burnie - Service Center

Glen Burnie, MD

4.9
228 Reviews
Call Service Center (410) 689-8000

228 Reviews of i.g. Burton Buick GMC of Glen Burnie - Service Center

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June 09, 2025

This has great customer service, communicates with you during the process. Not a long wait for serive. More

by sherajonessj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 09, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Shera! We’re glad to hear that you experienced great customer service and appreciated our communication throughout the process at i.g. Burton Buick GMC of Glen Burnie. Your feedback means a lot to us, and we look forward to assisting you again on your next visit. Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

June 05, 2025

Friendly and courteous staff. Service Advisor was quite helpful and thorough with his troubleshooting efforts. Thanks for the works! More

by freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin P.
Report | Print
Jun 05, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your kind words, Freddy! We at i.g. Burton Buick GMC of Glen Burnie are thrilled to hear that you found our staff friendly and courteous. It's great to know that our Service Advisor was helpful and thorough in addressing your needs. We appreciate your feedback and look forward to assisting you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

May 15, 2025

Service was quick and efficient. Sandy was detailed and professional. My first visit was pleasant. More

by heworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Report | Print
May 15, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that your first visit to i.g. Burton Buick GMC of Glen Burnie was pleasant and that Sandy provided you with quick and efficient service. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

March 12, 2025

Excellent service. Great people. Pleasant atmosphere. My representative gives me a plant to follow kudos More

by big_cw_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My representative
Report | Print
Mar 12, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent service and enjoyed the pleasant atmosphere at i.g. Burton Buick GMC of Glen Burnie. It’s great to know that your representative made a positive impression as well. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

January 19, 2025

While the price was high. I always like the services and quality of work and parts. More

by dwwillhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Sandy
Report | Print
Jan 20, 2025 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We appreciate your recognition of the quality of our services and parts at i.g. Burton Buick GMC of Glen Burnie. We strive to provide the best for our customers. We hope to see you again soon! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

November 09, 2024

Th service was excellent from the scheduling of my appointment to the work by the technician! I had an emergency too, which was handled right away, and my car was ready within two days! The service More

by dr_kev21144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Nov 12, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with our service team at i.g. Burton Buick GMC of Glen Burnie. It's great to know that we can address your emergency quickly and efficiently. We appreciate your kind words about our service writer as well. We look forward to seeing you again for any of your future needs! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

September 25, 2024

I waited for my vehicle to be serviced, (oil change and tire rotation) and it was a pretty quick turn around. More

by yesrodnine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 26, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for sharing your experience with us! We're glad to hear that your oil change and tire rotation were completed quickly at i.g. Burton Buick GMC of Glen Burnie. We appreciate your feedback and hope to see you again for your next service! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

September 08, 2024

They were great at supplying information and up dating us on what's going on. More

by Bobdella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Sep 10, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review, Bobdella! We’re thrilled to hear that you found our team at i.g. Burton Buick GMC of Glen Burnie great at providing information and updates. We strive to keep our customers informed throughout the process. We look forward to seeing you again and appreciate you sharing your positive experience! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

August 11, 2024

Great service easy to do on line Kevin my service advisor was very helpful, even got a courtesy wash More

by PTorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Aug 12, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our online service and that Kevin was able to assist you. It's always nice to know our customers appreciate the little touches, like a courtesy wash. We look forward to seeing you again at i.g. Burton Buick GMC of Glen Burnie! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

July 12, 2024

Kevin and the mechanics are awesome! Great customer service as well! I really appreciate your work. More

by derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 15, 2024 -

i.g. Burton Buick GMC of Glen Burnie responded

Thank you, Derrick, for the fantastic review! We're thrilled to hear that Kevin and our team provided you with awesome customer service. We appreciate your kind words and your business at Burton Buick GMC of Glen Burnie. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Buick GMC of Glen Burnie

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