i.g. Burton BMW

I have used 3 other dealers in the Baltimore/Annapolis area and the service departments at them rarely returned calls. gave incorrect info over the phone and generally treated my wife and I poorly. I took area and the service departments at them rarely returned calls. gave incorrect info over the phone and generally treated my wife and I poorly. I took my car to I.G. Burton Imports and was treated great, was given all the information I needed to make decisions on the car repairs. Ms. Consalo was very detailed in explaining what the car needed. I will use them for all future service on my 328I even though its an 85 mile trip to their dealership, and when I am ready to buy another BMW they will get my business. More

I was on vacation and this dealership was the closest to my location. I had a bad caliper hanging up on my car. I called them on a Friday morning explaining my situation. Mike told me to bring the car in my location. I had a bad caliper hanging up on my car. I called them on a Friday morning explaining my situation. Mike told me to bring the car in and they will work on it, but let me know that they might not have a caliper there and might have to order one. They were able to order the part, get it there, install it and get me my car back by mid day Saturday. Allowing me not to be stranded there longer then I needed and all the while doing a great job. Only draw back I could find were a few dings on my rims around the lugs from when they had to take the wheels off. Mike did a great job explaining everything and working his hardest to make sure that I would be able to leave the state at my scheduled time. I recommed this dealership to anyone as they performed exceptionally under the demanding contraints of my situation. More