Zone Motors

Zone Motor's Chicago at 525 W Fullerton Ave, Addison, IL 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained eve 60101, the experience was absolutely smooth and pleasant. The sales associate Ray and Joe were very knowledgeable about the vehicle. He explained everything about the vehicle that I didn’t see at other Mercedes dealers that I had test driven at. Not pushy, or aggressive selling but confident and gave us our space and let us make the decisions under no pressure. They gave us the time to decide and encouraged us to explore and research. I didn’t get this experience anywhere else. The buying experience was smooth and very nice and the sales person's Ray & Joe got us a good deal. This is a great place to buy a Mercedes. No high strung, bottom line aware aggressive pushers sales and service guys here. Just normal, knowledgeable, and regular people who know a lot about Mercedes. I am happy to say that I was pleasantly surprised at how my interaction and sale went. We got the deal done and we were in and out quickly with a new car. Fantastic customer service. I highly recommend Zone Motor's Chicago and will be a loyal customer. Thank you Ray & Joe for such a welcoming experience. More

Promises not delivered in sales processRay is the owner Promises not delivered in sales process Ray is the owner of this small auto sales company. I purchased a 2003 BMW CI convertible that has a broken Promises not delivered in sales process Ray is the owner of this small auto sales company. I purchased a 2003 BMW CI convertible that has a broken control arm. Ray assured me he would order the part and I could take the car and come back "any time" to have the control arm installed. Many months went by because I own a business and I am busy. I called over 4 months after I purchased the car. Ray "checked with the mechanic" and said, "if we had a part it was returned." I reminded him of his commitment to this sale and he said, "I cannot remember what I ate for lunch today, let alone what I said 4 months ago." He further stated, "How would he know I am not asking him to do something based on the wear of the car?" I said very simply, you can look at your part purchase history at the time I purchased this car and you will see that part purchased, for obvious reasons. Because of the way this conversation was going, I said I will write a review on this experience if this install is not taken care of. He said, "Go write your review." So here it is! And remember, this is the OWNER of this facility. Unfulfilled promises and poor attitude. I highly recommend crossing this dealership off your list. More

Excellent Online Car Purchase Experience I found the car I was looking for online at Zone Motors and dealt with the general manager Ray. He was very responsive to my questions and provide al I found the car I was looking for online at Zone Motors and dealt with the general manager Ray. He was very responsive to my questions and provide all documentation quickly. He assisted with my online car purchasing experience. He was accommodating to my selected auto appraiser who inspected the car and was very honest and up-front on the condition and state of the car. We reached a fair price and he assisted with completing the sale quickly. There was no pressure or issue with getting Ray on the phone or email requests. After the sale he was very responsive to questions and assistance with the shipping and paper work process. This was one of the best car buying experiences I have had in over 25 years and 5 vehicles. More

Be Very Careful If I could give this Stealership negative stars I would. The absolute worst experience I have ever had buying a vehicle. Salesperson and manager say d If I could give this Stealership negative stars I would. The absolute worst experience I have ever had buying a vehicle. Salesperson and manager say different things from each other. Will run your credit multiple times until they find one that suits them best and not what is best for you. (points) (look up what points are for the dealership) More

2011 Porsche Panamera Turbo This dealer was a disappointed for me. I spoke with Wally to schedule a test drive on the 2011 Porsche Panamera Turbo. He told me to come in and we s This dealer was a disappointed for me. I spoke with Wally to schedule a test drive on the 2011 Porsche Panamera Turbo. He told me to come in and we set an appointment at 4:30 pm after I get off work. I got there at 4:28 and the car wasn’t even out the lot for me to look at. Wally was not a professional car sale man. The first thing he asked me how do I intend to pay for it? I told him that if I paid in full do I get a good deal and he said the price is already low as is at $39,777. Also, Wally stated that this is a cash only dealership. That’s bull crab on their website they clearly have a financing department. Then, I told Wally I wanted to test drive the vehicle and he said to me that because this is a high end car they do not allow people to test drive the vehicle unless they intend to buy it. He told me he can pull the car out and let me inspect it but not test drive it. I felt insulted and why would I drive an hour to get there and wasting my time just to test drives a car. I simply walked away and told him that I will find a dealer that’s more professional and that will allow me to test drive the vehicle. I’m glad that I didn’t do my business with this ZonemotorsChicago because I just bought a 2011 Porsche Pamamera Turbo a few days later at a different dealership with a fair price. My only advice to other is to be careful with this dealership you might be disappointed. Also, there were a lot of junks, salvage car parts around the building so don’t expect this place to look clean like a normal car dealership. More

seamless car purchase I was hesitant to come to this dealership seeing the mixed reviews. However, my experience was great! My sales person Karim provided me with a great d I was hesitant to come to this dealership seeing the mixed reviews. However, my experience was great! My sales person Karim provided me with a great deal on a 2013 camero. I didn't feel pressured what so ever. He just recommended cars from what i described. More

Bad experience I went in to buy a car for my daughter, a car that was advertised on their website for $ 4,950.00, was a 2003 Lincoln LS, 98000 miles, very nice car, I went in to buy a car for my daughter, a car that was advertised on their website for $ 4,950.00, was a 2003 Lincoln LS, 98000 miles, very nice car, test drive was ok. I was dealing with a guy named Karim. Until that moment everything was OK. I made the offer to buy the car the and I fill up an credit application, I was confident because my credit score is over 720 and putting $2,000.00 down payment. Another guy come from the back office and ask me, first why I wanted to buy that car and second ask me if my social security card was legal. I told him tht yes my SS card was legal and Im an american citizen. Also I want to buy the car because it was for sale and I like the car, so I ask him again what are the reasons for his questions. STAY AWAY FROM THIS SO CALL DEALERSHIP. He told me that He cannot find a finance company to finance the car because was to old ( 2003)???, but they have a 2010 hunday sonata for $ 7000.00 that can be financed very easy with a 7% interest rate. I told him I was not interested in that car, but they keep pushing very agressive to make the deal in that car. I have to walk away from that place and go home. STAY AWAY FROM THIS SO CALL DEALERSHIP. As soon as I get home I went to CARFAX and I found out that the Hunday is been involved in 4 different accidents and have severe structural damage you can see it on their website, 2010 HYUNDAI SONATA VIN #: 5NPEU4AC0AH635668. The following day I received a notification from Trustid a credit report alert They run my credit report 3 times. getting my score down 12 points. STAY AWAY FROM THIS SO CALL DEALERSHIP. First.- they try to sell me a LEMON, not that car that I want. Second.- Because my looks they assume I was a ilegal alien. Third.- They screw my credit score running 3 times my report . STAY AWAY FROM THIS SO CALL DEALERSHIP. MIne, Was a really bad experiance. STAY AWAY FROM THIS SO CALL DEALERSHIP. More

Miss, T I would like to take a second to thank Ray for such a wonderful car buying experience! This was my first car purchase and Alex explained everything in I would like to take a second to thank Ray for such a wonderful car buying experience! This was my first car purchase and Alex explained everything in a way I could understand. It truly was easy, stress-free and exactly what I wanted. Ray was personable and funny and most importantly- not pushy! I will absolutely buy a car from him again and will highly recommend him to anyone I know that needs a car. He was awesome! THANK YOU, Ray! More