Beatrice Ford Lincoln - Service Center

Chris and Spenser went out of their way to provide test drives without putting pressure on us. Spenser drove an Explorer 50 miles to our house so that my wife could test drive it for a trade-in. Chris mad drives without putting pressure on us. Spenser drove an Explorer 50 miles to our house so that my wife could test drive it for a trade-in. Chris made the closing process very timely and smooth on a Saturday afternoon while Spenser entertained our two ornery young boys. After the new Explorer was coated and read to be exchanged, Spenser delivered it to my wife at work and switched it with my our trade-in Explorer. More

Very helpful and professional. They worked hard to get me into the truck I wanted .as I was in a bad deal with my trade. They were able to get me my percent truck at a payment I can affod. into the truck I wanted .as I was in a bad deal with my trade. They were able to get me my percent truck at a payment I can affod. More

QuickLane EXCELLENT Customer Service!! Very knowledgeable, professional, and courteous staff in the QuickLane. Totally worth my drive from Lincoln to Beatrice t EXCELLENT Customer Service!! Very knowledgeable, professional, and courteous staff in the QuickLane. Totally worth my drive from Lincoln to Beatrice to work with this crew! More

still can enjoy my vacation. They had to order a rear drive shaft for my car and got it done in 2 days.I had an app. in Lincoln that they let me use a car to get to. Thankful to J They had to order a rear drive shaft for my car and got it done in 2 days.I had an app. in Lincoln that they let me use a car to get to. Thankful to Jeff Green and Derrick Long for making things work for me. More

100% Satisfied Need to let everyone know about the overall effort the people at this dealership extend. We have been buying from this dealership for years. We mov Need to let everyone know about the overall effort the people at this dealership extend. We have been buying from this dealership for years. We moved to Colorado 6 years ago and still return to Beatrice Ford for all of our service and new cars. We can not believe how poorly we have been treated by dealerships in Colorado. It is easy to travel the 500 miles knowing the experience will be well worth the trip. To all the people at Beatrice Ford, Thank You for your help and Friendship The Miller's More

Service for a tire that needed to be fixed We brought the tire down to be fixed. They had an opening and they fixed the tire while we waited and put it back on our Explorer. They were very help We brought the tire down to be fixed. They had an opening and they fixed the tire while we waited and put it back on our Explorer. They were very helpful and courteous. More

Horrible service department, financial department This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - never purchasing another vehicle again from them. We set up an oil appointment and they did not get us in for over an hour and a half after our appointment time. Derek forgot about our repair we set up and they forgot to come get my car a few days after that oil appointment. Bobby and Ray H have both lied to me and my fiance several times about when I would have a GAP refund check. I still do not have the check that the GAP company has already given money to Beatrice Ford several weeks ago. My father's truck has been in several times only to not be fixed and leave him stranded on a busy highway. This is at least the 3rd time he is taking it in because it was not fixed properly. More

Business owner with 10 Ford Trucks Beatrice Ford Service Crew understands our business and how important it is to get our trucks in to be serviced and back out as quickly as possible. T Beatrice Ford Service Crew understands our business and how important it is to get our trucks in to be serviced and back out as quickly as possible. They consistently achieve this and are quite flexible to the needs of our employees, many times offering loaners, rides and pickup/delivery services. You won't be another number here even if you've got only 1 vehicle. More

Great people Gabriel, Bobby and Ray all went above and beyond to help me get my vehicle. I went in originally for an oil change. Gabriel asked questions to find ou Gabriel, Bobby and Ray all went above and beyond to help me get my vehicle. I went in originally for an oil change. Gabriel asked questions to find out what kind, color and if I was looking for a new car. I was convinced when I saw the Ford Ecosport. He also found me a blue one which I was set on. Ray found all kinds of Ford packages to get the price down to what I could afford. Booby was really fast with getting a loan approval. This was the most fun I have ever had buying a car. More