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Zoellner Ford of Beatrice

Beatrice, NE

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1,179 Reviews
We Love What We Do And So Will You!---At Beatrice Ford Lincoln we go above and beyond the customer's expectations to achieve COMPLETE CUSTOMER SATISFACTION. We provide ALL of our customers with a personal and friendly sales and service experience so that no one leaves our dealership without a smile on their face. We truly love what we do, and so will you!--BEATRICE FORD LINCOLN--Great Value, Great Selection, And Great People.
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Today: 8:00 AM - 6:00 PM Closed Now
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4115 N 6th St

Beatrice, NE

68310

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Showing 1,179 reviews

September 19, 2015

Great truck buying experience! Made my purchase into a pleasant one! Very easy-going sales approach while showing me the various trucks that I had came out to look at. Helped me n More

by bushwacker77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Neverve
September 18, 2015

A Great Leasing Experience! This was a great car experience. Service, helpful information, and quick action. I had come to expect much less from people in the auto selling busi More

by DESHULTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace, Doug Holle, David Ahlschwede
September 15, 2015

Excellent customer service. Very helpful and knowledgeable on the vehicle I was interested in. Fast results in financial transaction. Continued communication after purchase. Will More

by mickiebaumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace, Doug Holle, Brett Neverve
September 14, 2015

Satisfactory My mother purchased a Chevrolet Suburban just recently from Beatrice Ford Lincoln. I had found this vehicle using Auto Trader. After calling I found o More

by amhajny23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Green
September 13, 2015

Their service denial could have cost my life. I have had two bad recent experience with their service on my 1995 F-150. The first one happened several months ago when I took it in for an oil ch More

by eclectic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There were two service managers involved, but I did not get their names.
Oct 10, 2015 -

Zoellner Ford of Beatrice responded

We are sorry for your disappointment in the service you received. The notes below are documentation that doesn’t seem to match the information you are sharing: - We first serviced your 1995 F150 truck for an oil change 4/23/ 2014 with 67056 miles. We did an oil change. There were drivability concerns with your truck that we informed you about when you got your truck back. Nothing was done with your truck on the first visit. - 4/28/14 we had your truck here for the drivability issues, we were uncertain about the cause of the problem so we gave you a courtesy vehicle until we had yours repaired. You were informed of the diagnosis and approved the repair of the catalytic converters. We confirmed with you that the truck was and has been running fine since we repaired it. When you returned our service loaner you had taken the liberty to haul garbage in it since your truck was being worked on. The odor required much time and expense to get the loaner car back to a usable condition. Our policy is to furnish loaner cars for vehicles purchased from us. Your truck was not purchased here and we made the exception to furnish a loaner, because of the condition the loaner car was returned , a loaner won’t be offered again. - We serviced your truck again 7/2/2015 (8,262 miles and 15 months later). We did front brakes at 75,360 miles and at that time all was well with your truck. - On Friday September 11, 2015 (1,352 miles and 2 months later) you stopped at our service department with fluid leaking, and they informed you that you should NOT DRIVE your vehicle and should have it fixed immediately. Your truck had 76712 and was in immediate need of repair. Your decision was to drive your truck home and assume the risk. You chose NOT to leave it with us. - The following day (Sept. 12, 2015) you had your truck towed in to have the leaking brake lines repaired. You have trusted us to repair your vehicle for the 18 months and have always had the repair done correctly and at a very fair price. I believe that is why you had it towed to us again to help you with this. I apologize for your dissatisfaction, however based on all documentation, we have taken very good care of you and have always had your safety and interest in mind.

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September 12, 2015

Great customer service We love our 2013 Edge and received top-notch service when it came to making the deal and getting the car delivered straight to our home! More

by molhof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chris Chace
September 12, 2015

Made things right After our new vehicle was destroyed in an accident on it's way to be delivered; we were disapointed but understood that these things happen. When th More

by SHELLYSLUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chris Chace
September 09, 2015

Beatrice Ford Lincoln is a great dealership! Very eager to help you find what you are looking for and will suggest but not push. Stand by what they say. Very personable. Trust what they tell me. More

by SUNSHINER58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chris Chace, Doug Holle
September 09, 2015

Extremely helpful!! We purchased a new Ford pickup a year ago and the staff here is the reason we came back to purchase our SUV. This dealership is awesome from the sales More

by Betty Edzards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Green
September 04, 2015

new vehicle purchase Chris Chace was very knowledgeable about the vehicle we purchased. The finance dept. was very helpful with our loan. Thank you for making this purchas More

by oma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace, Doug Holle, David Ahlschwede, Jimmy Overton
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