Zoellner Ford of Beatrice
Beatrice, NE
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Great experience Our salesman was very knowledgeable and answered all of our questions. I first talked to him on the phone about a car that we saw on line that we wer Our salesman was very knowledgeable and answered all of our questions. I first talked to him on the phone about a car that we saw on line that we were interested in. Once we got to the dealership he had that car all ready for us to try out. Since I did not feel that comfortable with driving that car we looked around and did find one that I liked and felt comfortable in. Beatrice Ford wants to make sure the car we purchased was the right fit for us. They were very friendly there and treated us with respect. This is the second car I have purchased from Beatrice Ford and the reason I came back to them was because I trust them even if I would have purchased a used car. I know that they check them over to make sure they are in good condition. More
Outstanding terrific wonderful! This dealership made purchasing a vehicle truly a great experience for all that was involved. I appreciate the fact while I was in the yard looking at This dealership made purchasing a vehicle truly a great experience for all that was involved. I appreciate the fact while I was in the yard looking at the vehicles that A salesperson did not come running out talking to me trying to get me to buy a car. When I was ready I went inside and Jesse the Great met me and wondered how you can help me. I did not feel any pressure at all they just wanted to help and get all my questions answered. I would like to use Jessie 6 out of 5 stars for his outstanding quality of help and patience with all of our questions. Thank you too for making our children feel wanted as well. Thanks again for a wonderful experience if I need a vehicle again I'll be sure to check out Beatrice Ford. More
Would recommend to anyone. I hate car shopping more than the average person. Chris and Bobby listened to my needs and found me the perfect car. I am beyond happy with my purchas I hate car shopping more than the average person. Chris and Bobby listened to my needs and found me the perfect car. I am beyond happy with my purchase and the experience was the most positive and easy I've ever had. I will recommend Beatrice Ford, Chris and Bobby to everyone that I know. Thank you. More
Purchase new vehicle with added accessories Worked with me and my requests for accessories were fulfilled. Very helpful explaining options with financing and warranties. Went through all of t Worked with me and my requests for accessories were fulfilled. Very helpful explaining options with financing and warranties. Went through all of the options on the new vehicle. More
Service for a tire that needed to be fixed We brought the tire down to be fixed. They had an opening and they fixed the tire while we waited and put it back on our Explorer. They were very help We brought the tire down to be fixed. They had an opening and they fixed the tire while we waited and put it back on our Explorer. They were very helpful and courteous. More
Horrible service department, financial department This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - never purchasing another vehicle again from them. We set up an oil appointment and they did not get us in for over an hour and a half after our appointment time. Derek forgot about our repair we set up and they forgot to come get my car a few days after that oil appointment. Bobby and Ray H have both lied to me and my fiance several times about when I would have a GAP refund check. I still do not have the check that the GAP company has already given money to Beatrice Ford several weeks ago. My father's truck has been in several times only to not be fixed and leave him stranded on a busy highway. This is at least the 3rd time he is taking it in because it was not fixed properly. More
Purchase of new vehicle Sales, service and financing were responsive, courteous and thorough. Love my new car and specifically purchased from this dealer because of past ser Sales, service and financing were responsive, courteous and thorough. Love my new car and specifically purchased from this dealer because of past service and sales. Owner is approachable and also responsive. More
New Vehicle Factory Order and Purchase Working with Beatrice Ford Lincoln has been the most positive and favorable vehicle purchase experience ever for me. Chris Chace was extremely proact Working with Beatrice Ford Lincoln has been the most positive and favorable vehicle purchase experience ever for me. Chris Chace was extremely proactive immediately following my initial inquiry to the dealership. When Chris was otherwise committed, Heather Gaytan eagerly and cheerfully stepped in to assist me in whatever way necessary. Owner Ray Hernandez took the time to meet with me when I picked up the vehicle to express his personal guarantee to ensure my satisfaction and the ultimate customer experience. More
The best car buying experience ever I dreaded having to shop for a different vehicle. I spent hours online trying to find something. I found a nice SUV at Beatrice Ford Lincoln so I went I dreaded having to shop for a different vehicle. I spent hours online trying to find something. I found a nice SUV at Beatrice Ford Lincoln so I went to test drive it. The one I had looked at was unavailable but they found one that was even better. They handled everything including securing financing. The paperwork was painless and Spenser Bruntz showed me all the details of the vehicle. He even linked my phone for me. One great perk is that they will pick up and deliver my vehicle for oil changes and service, plus leave something for me to drive. Spenser has followed up with me to make sure I was happy and had no questions. I will buy there again if I'm ever in the market for another vehicle. More
Above and Beyond!!! They located the exact vehicle we wanted and checked it out before we made a commitment to buy. After the go ahead to purchase they thoroughly went th They located the exact vehicle we wanted and checked it out before we made a commitment to buy. After the go ahead to purchase they thoroughly went through the vehicle and gave it the Ford Certification. We own a business in Lincoln and could not get away, so Chris came to us to finish up the paper work on the purchase of our vehicle. He took extra time to go over every detail on how to operate our Ford Expedition. Above and beyond customer service. No other dealership I would rather deal with. I also love the pinstripe they apply to every vehicle they sell. More