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Zoellner Ford of Beatrice

Beatrice, NE

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1,179 Reviews

4115 N 6th St

Beatrice, NE

68310

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Showing 1,179 reviews

October 11, 2018

Great experience Our salesman was very knowledgeable and answered all of our questions. I first talked to him on the phone about a car that we saw on line that we wer More

by samelch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Jeff Green, Bobby Bphonsavat
Oct 12, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us feedback and a review. Are appreciate it so much. Thanks again for thinking of us for your purchase, and we hope to see you again soon!

October 11, 2018

Outstanding terrific wonderful! This dealership made purchasing a vehicle truly a great experience for all that was involved. I appreciate the fact while I was in the yard looking at More

by teddybear77.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Padilla, Bobby Bphonsavat
Oct 12, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us a review and give us feedback. Your time and business is greatly appreciated!

October 09, 2018

Would recommend to anyone. I hate car shopping more than the average person. Chris and Bobby listened to my needs and found me the perfect car. I am beyond happy with my purchas More

by savannajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace, Bobby Bphonsavat
Oct 09, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us feedback and a review. Your time and business is greatly appreciated!

October 09, 2018

Purchase new vehicle with added accessories Worked with me and my requests for accessories were fulfilled. Very helpful explaining options with financing and warranties. Went through all of t More

by Alan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chace, Josh Dorothy, Bobby Bphonsavat
Oct 09, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us feedback and a review. It means the world to us!

October 04, 2018

Service for a tire that needed to be fixed We brought the tire down to be fixed. They had an opening and they fixed the tire while we waited and put it back on our Explorer. They were very help More

by Valh148511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who fixed the tire but he did an excellent job and was very careful with our vehicle., David Ahlschwede, Josh Dorothy, Brian Denton, Bobby Bphonsavat
Oct 04, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us feedback and a review! It is greatly appreciated!

October 04, 2018

Horrible service department, financial department This is the worst car dealership, service department, financial department I have ever dealt with. The deal was not good on my car, fine I'm over it - More

by Explorer 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Hernandez, Derrick Long, Bobby Bphonsavat
Oct 05, 2018 -

Zoellner Ford of Beatrice responded

Thank you for taking the time to provide us feedback. I have received your reviews on multiple sites and have been gathering information. First, I'm so sorry you are having concerns and that we are part of those concerns. We do employ humans, we have made mistakes. Most we don't have excuses for and are working at improving. To address your GAP concern. You are right, it took much longer than it should have, and it's no fault of yours. Because of some in-house personnel changes, our accounting procedures didn't provide us a clear path for the GAP refund to get to us, and then to you. 100% our fault. I checked, and it should be to you in check format today or tomorrow. It has illuminated some concerns and we have made changes, and much of it is thanks to you. There was never any intention to lie or deceive, but we can certainly tell why you would think so. Your fathers truck is an entirely different matter which we have reviewed (it's here currently) and the service manager will reach out with what we have found. Thank you again, it's people like you who can shine a light on our failures that help us constantly improve.

October 03, 2018

Purchase of new vehicle Sales, service and financing were responsive, courteous and thorough. Love my new car and specifically purchased from this dealer because of past ser More

by LOVEHOCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, David Ahlschwede, Brian Denton, Bobby Bphonsavat
Oct 08, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us a review, and also share feedback. We appreciate your time and your business greatly!

October 03, 2018

New Vehicle Factory Order and Purchase Working with Beatrice Ford Lincoln has been the most positive and favorable vehicle purchase experience ever for me. Chris Chace was extremely proact More

by Jim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chris Chace, Heather Gaytan
Oct 04, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us feedback and a positive review! We are so thankful to be able to take care of you!

October 03, 2018

The best car buying experience ever I dreaded having to shop for a different vehicle. I spent hours online trying to find something. I found a nice SUV at Beatrice Ford Lincoln so I went More

by Dovesrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Spenser Bruntz, JJ Whitten, Bobby Bphonsavat
Oct 04, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to review us, and provide us with feedback. We are so happy you chose us, and we look forward to continue to take care of you in the future.

September 30, 2018

Above and Beyond!!! They located the exact vehicle we wanted and checked it out before we made a commitment to buy. After the go ahead to purchase they thoroughly went th More

by Cityclockco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Chad Hernandez, Chris Chace
Oct 01, 2018 -

Zoellner Ford of Beatrice responded

Thank you so much for taking the time to provide us a review, as well as give us feedback. We're so glad you chose to do business with us!

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