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Zimmerman's Chrysler Dodge Jeep RAM - Service Center
Sunbury, PA
4 Reviews
4 Reviews of Zimmerman's Chrysler Dodge Jeep RAM - Service Center
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July 06, 2019
lack of brand loyalty having worked as a tech in a dealer for years i have a good idea how things work, this place is a joke, i didn’t buy my durango there so i was nothing having worked as a tech in a dealer for years i have a good idea how things work, this place is a joke, i didn’t buy my durango there so i was nothing to them if i wasn’t paying cash for something, couldn’t get a loaner or even pay for a rental, finding out fca will pay for power train repairs, which i had done, but had to take a day off work for diag and then not have it for a week while on vacation, then to top it off the body shop did the warranty repair but not the ins claim, didn’t even look at it, so unorganized it’s not even funny, icing on the cake was they bitched up one of my wheels scratched a brand new rotor and most likely cost me $70 at a real dealer to fix a backing plate shield on a rotor that was knocked loose so to whatever they hit with my wheel, so if you want headaches and damaged parts go here otherwise go to BZ they actually care there about you More
by ddrt@15
Employees Worked With
body shop manager and service manager, Luke Shellenberger
March 06, 2019
Made car buying easy Mike and Lisa went above and beyond to help me with everything needed to purchase my new vehicle. Highly recommend giving them a visit if you’re in th Mike and Lisa went above and beyond to help me with everything needed to purchase my new vehicle. Highly recommend giving them a visit if you’re in the market! More
by Scanz30
Employees Worked With
Michael Court, Lisa Bertoni
January 15, 2018
sales dept was good . garage personal needs improvement, the car had locking lugs on, with no key to them when it was sold to me, which that means it never serviced properl garage personal needs improvement, the car had locking lugs on, with no key to them when it was sold to me, which that means it never serviced properly before it was sold to me, had steering issues , right front tire had a broken belt in it , garage people was told that the steering not right, they insisted nothing wrong with it More
by CAROLYN
Employees Worked With
Luther Metzger Jr., Lisa Bertoni
April 15, 2017
Jeep went in driveable, came back undriveable Went for inspection, axel and transfer case fluid changed. They gave me the keys and said it's done. I went out, got in, started it, went to put it Went for inspection, axel and transfer case fluid changed. They gave me the keys and said it's done. I went out, got in, started it, went to put it in drive, It wouldn't move, I looked down and there was a hole in my gear shifter. On a Jeep Grand Cherokee Limited 5.7 Hemi that's in immaculate condition. I went in and spoke with the service manager. Told them I have a hole in my gear shifter and it wont move. I said they broke it and I wont leave until it's fixed. I couldn't actually even put it in drive anyway. He said they didn't do it. I responded, well, I was able to drive here and you were able to pull it in the garage without any problems and I'm sure you would have noticed it not shifting. This is it for zimmermans for me. I'm had it. I was lied to, directly to my face. If they can't take responsibility for breaking something and fix it they're pathetic and unethical. A decent garage would have told the truth, and fixed it. I messed around with it until I was able to put it in drive. Got it home, tore it apart, went on ebay, found the gear shift selector for $349.00 and bought it. The garage repairman said I'd say see you later but then said 'I doubt you'll come back'. And he's right. Dishonest people don't need my business. More
by DavidF
Employees Worked With
Service Manager and Mechanic
