Zimbrick at Fish Hatchery Road
Madison, WI
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2,228 Reviews of Zimbrick at Fish Hatchery Road
had tons of problems with motor useing oil, none at zimbrick cared at all. was even told by a service tech to change my oil every 3,000 miles. ya that will change the fact that the motor used 2 1/2 gal zimbrick cared at all. was even told by a service tech to change my oil every 3,000 miles. ya that will change the fact that the motor used 2 1/2 gallons of oil every 10,000 miles. read that again 2 1/2 gallons of oil. zimbrick said that was normal. do you really think that is normal? ask any mechanic if that is normal. he will laugh at you. not zimbrick they will tell what ever they think you will believe to get them out of trouble. if you are mechanically inclined call and talk to their service manager and see if you think they have a clue.you will be suprised. not what i expected out of a honda dealership.you would be a fool if you listen to anything that zimbrick has to tell you about your vehicle. if you know nothing about vehicles i am sure they can fool you. but if you do you will find out they are a joke. DO NOT BUY YOUR HONDA HERE. More
I've been buying cars with them since 2004. Robert Billig and the rest of the team are always pleasure to work with. No pushy sales pitches, just honest and reliable. working with Robert makes you feel like and the rest of the team are always pleasure to work with. No pushy sales pitches, just honest and reliable. working with Robert makes you feel like family. The finance guys are down to earth and the service team are always helpful. I'll always buy my Honda's here at Zimbrick. Thank you! More
I just purchased a used Stratus for an amazing price! Everyone was super nice. I got lost and ended up at a different lot, and the woman who helped me gave us directions to the actual lot and even called Everyone was super nice. I got lost and ended up at a different lot, and the woman who helped me gave us directions to the actual lot and even called ahead of time to let Doug know. They were honest, caring, and actually cared about what I wanted. And Casey didn't go to lunch before helping me get my financial stuff figured out! Thanks so much guys! I've already referred three people to you guys! More
I purchased my used 2006 Mercury Gran Marquis from Zimbrich/Buick/GMC in July of 2012 and I did not purchase a warranty. There was the 5 month/ 5000 mile warranty included on the car. I have had (2) f Zimbrich/Buick/GMC in July of 2012 and I did not purchase a warranty. There was the 5 month/ 5000 mile warranty included on the car. I have had (2) failures one with the AC and more recently the transmission which started to make a clunking noise. They fixed both problems free of charge and gave me a brand new demo car to use while the car was in the shop. Their customer service has been impeccable and I would not hesitate to recommend them. They have earned my future business and my recommendation from anyone who will listen. You can email me at thomas_lafave@aol.com if you have any questions. Thanks again Zimbrich!!! More
Chad Collins was our salesperson. He was very knowledgeable and thoroughly answered all of our questions. He was very friendly and went out of his way to make our car-buying experience enjoyable knowledgeable and thoroughly answered all of our questions. He was very friendly and went out of his way to make our car-buying experience enjoyable. He was not aggressive and let us take our time and decide which car was best for us. We were undecided between two colors, and he did not have one of the colors on the lot so he had one delivered from another dealership to make our decision easier. Overall, we were very happy with our experience with Chad and very happy with the Zimbrick Hyundai West dealership. More
Coming to terms of sale was easy and not at all stressful. Very low pressure. The car was such a nice value it sold itself. Before I took the car they filled it with gas and offered to wash it. stressful. Very low pressure. The car was such a nice value it sold itself. Before I took the car they filled it with gas and offered to wash it. After the sale Mike has been quick to respond to questions and requests. I would recommend Zimbrick and Mike to anyone looking for a Hyundai. More
Rex was an excellent salesperson - professional, friendly, not pushy, knowledgeable, helpful, and attentive to every detail. It was nice being able to go alone on my test drives because I could focu friendly, not pushy, knowledgeable, helpful, and attentive to every detail. It was nice being able to go alone on my test drives because I could focus on the car - not that I would have minded having him along. He took plenty of time with me, answered all questions, and supplied additional useful information. Financial Managers Shawn Murphy and Casey Starin offered explanations when needed and were helpful. The dealership was clean and comfortable, and the coffee was good. I was happy with all aspects of my experience! More
I purchased my third Hyundai from Chad. I took a day off to try to buy a new car and went straight to this dealership since I've had good luck in the past. Chad asked me what I was looking for, even down t to try to buy a new car and went straight to this dealership since I've had good luck in the past. Chad asked me what I was looking for, even down to the color I wanted. I thought my "wants" would outpace my pocketbook and I would have to settle for a smaller vehicle. Chad was able to point me toward a new Sonata with 2000 "manager" miles on it but otherwise still brand new in terms of warranties and whatnot. With the reduced price, rebates, a Hyundai loyalty credit and my trade-in, I was able to get the car I really wanted which should have cost me at least $5,000 more than I paid. Chad even set up the bluetooth for my phone and gave me a basic introduction to the full navigation system. I haven't figured out all of the bells and whistles yet but I know I will; and if I have any questions I know who to call. More
Chad is very knowledgeable about the products he represents. Everyone we dealt with was pleasant, knowledgeable and very efficient. All the paperwork was organized and processed quickly. Before we k represents. Everyone we dealt with was pleasant, knowledgeable and very efficient. All the paperwork was organized and processed quickly. Before we knew it we were on our way home in our brand new automobile. More
Wife and I have bought two vehicles from Zimbrick. We worked with Chad both times. We came back the 2nd time because of our service the first time. We will never buy a non-Hyundai or non-Honda again. worked with Chad both times. We came back the 2nd time because of our service the first time. We will never buy a non-Hyundai or non-Honda again. Fair, easy dealership to work with. My only complaint was that there was no Saturday service -- but now there is! More





