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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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February 02, 2024

The gentleman explained everything and was very helpful Service was completed on time, with timely updates More

by MBREUNIG
Recommend Dealer
Yes
Feb 02, 2024 -

Zimbrick Nissan responded

Thank you for the review, we appreciate the 5-Stars!

February 02, 2024

Very good. Explained process and great communication Follow up was excellent and timely Great job More

by Frank.jimenez11
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Feb 02, 2024 -

Zimbrick Nissan responded

Thank you for the kind review - we look forward to seeing you again!

February 01, 2024

They told me how long it would take and they were exactly right. They were ready when I arrived for my appointment. They washed and vacuumed my car in addition to doing the recall. They were all terrific. Co More

by linda.yeager
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 01, 2024 -

Zimbrick Nissan responded

Thank you, Linda! We appreciate the wonderful review, see you next time!

January 30, 2024

The service was good. However, $244 for one windshield washer nozzle is a high amount. More

by flanagtp
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 30, 2024 -

Zimbrick Nissan responded

Thank you for the feedback. We're glad you had a good experience with our Service Team!

January 28, 2024

Total amt. for the work should have been determined before he explained what repairs were needed. A better explanation of an issue that needed repair should hav More

by noggleldh
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 29, 2024 -

Zimbrick Nissan responded

Thank you for the feedback! We appreciate the review.

January 28, 2024

Online advisor said service would call to confirm the appointment, this didn't happen. Please clean this up. Tom is first rate, always. Outstanding ambassador for your business. More

by DALEE0
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 29, 2024 -

Zimbrick Nissan responded

Thank you for the feedback and review, we appreciate it!

January 27, 2024

Prompt, explained what was needed, courteous and even gave me a rain check for a car wash. More

by mtnest53925
Recommend Dealer
Yes
Employees Worked With
Service technician
Jan 29, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

January 25, 2024

They were ready when I got there. Had a shuttle driver right away and picked me up when my car was ready More

by JNLINDSL
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Jan 25, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

January 25, 2024

Very easy process. Good communication and clean dealership Definitely will be back there again for service More

by Michael Berning
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 25, 2024 -

Zimbrick Nissan responded

Thank you, Michael! We appreciate the review, it's wonderful to hear of the great experience you had with our Service Department. See you again next time!

January 23, 2024

Great people, great boss, David Finco was the guy who hired me and he's a great guy to work for! The dealership is super friendly! More

by MEDUDA1602
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 23, 2024 -

MEDUDA1602 responded

Great dealership, Zimbrick and the people who work for it are great people! And David Finco is a great boss!

Jan 23, 2024 -

Zimbrick Nissan responded

Thank you for the great review!

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