429 Reviews of Zimbrick Nissan - Service Center
Great people, great service! Zimbrick Nissan is made up of such a great group of people. From the minute you get out of your car until you get back in, the attitude of everyone is Zimbrick Nissan is made up of such a great group of people. From the minute you get out of your car until you get back in, the attitude of everyone is top notch. The service is great, too. Fast, but thorough. And I love getting a clean car back. Just a great experience every time. More
Issure with something hanging from the bottom of my care I always have great service and I appreciate there honesty. Always pleasant to work with . That is about all I have to say for now. I always have great service and I appreciate there honesty. Always pleasant to work with . That is about all I have to say for now. More
Service with a Smile! I love the fact that I am always greeted with a smile, hello, or how are you today! They always listen to my concerns and address my needs with respe I love the fact that I am always greeted with a smile, hello, or how are you today! They always listen to my concerns and address my needs with respect and kept me informed on suggested maintenance without the high-pressure tactics. Having the convenience of the shuttle allows me to drop-off my vehicle on my way to work and come back at lunch time is invaluable to me! The shuttle driver even pulled into the service doors so I could avoid the rain AND opened the car door for me! More
quick, easy visit Everyone I encountered was wonderfully knowledgeable. Customer service is obviously a priority at this office. From the first encounter to the check o Everyone I encountered was wonderfully knowledgeable. Customer service is obviously a priority at this office. From the first encounter to the check out, they were great. Time and cost were both less than estimated! Thank you! More
Loved the care you staff gave me! The staff ALL of them were kind and caring and fast. I will continue to use them!!!! They washed my car and all I got this time was an oil/filter The staff ALL of them were kind and caring and fast. I will continue to use them!!!! They washed my car and all I got this time was an oil/filter change. And their price WAS THE BEST - from all others. More
I was extremely satisfied with the services provided! Zimbrick’s service department has always provided quality work and just knowing it will be done right the first time. Their friendly service represent Zimbrick’s service department has always provided quality work and just knowing it will be done right the first time. Their friendly service representatives always makes sure your work is done in a timely fashion. Thank you! More
Served my needs well Martin Vaessen was very courteous and helpful. Got me set up with a loner that worked well, and let me know when my car was done. All things are a g Martin Vaessen was very courteous and helpful. Got me set up with a loner that worked well, and let me know when my car was done. All things are a go. More
Friendly and helpful They were very friendly, helpful, communicative, and made sure that the service was complete within a very reasonable amount of time. Services are som They were very friendly, helpful, communicative, and made sure that the service was complete within a very reasonable amount of time. Services are somewhat costly though, but that's what I expect from a dealership service center - only went here because my vehicle is still under warranty. Connie was very friendly! More
Brakes replaces They got me in right away and gave me a loaner to use until my car was finished. They are always great about giving me a car which I really appreciat They got me in right away and gave me a loaner to use until my car was finished. They are always great about giving me a car which I really appreciate. More
Paying for service that's not being done. I’m not one to post negativity or leave bad reviews BUT Zimbrick Nissan really burned my hide today. DO NOT take your vehicle here. I pay for an oil c I’m not one to post negativity or leave bad reviews BUT Zimbrick Nissan really burned my hide today. DO NOT take your vehicle here. I pay for an oil change and tire rotation every 5,000ish miles. I’ve been having a hunch that my tires are not being rotated. This morning I had said service. I marked my rear tires with blackish nail polish and dropped it off. My parents brought me back to Zimbrick and I paid for the service. Zimbrick pulled my car up and I checked my front tires, where the rear tires should be now. Sure enough, tires weren’t rotated. I went back into the cashier and I said I paid for a tire rotation and didn’t get one. They said sure you did and showed me the paperwork. I took them out to my car and showed them the black nail polish STILL on the REAR tires. All I got was “Sorry my technician made a mistake.” My parents even piped in and said “for her to even have this intuition to do this says a lot.” I asked how many other times have I paid for a tire rotation and they weren’t rotated? The Service Manager tried to reassure me that they’ve been rotated all the other times because my tires wouldn’t be in as good of shape as they are. I said “how can you be 100% sure that they have been because of what happened today?” Basically he replied ‘well it’s in your service history that you’ve had them rotated’. Obviously because it’s in my service history doesn’t mean it’s actually being done as today proved. Zimbrick did NOTHING at all to rectify the situation except to rotate my tires that should have been rotated in the first place. More