Zimbrick Nissan - Service Center

Oil Change Quick and Easy I had the oil & filter changed on my 2018 Nissan Murano. The service was completed quickly while I waited. Additionally the car was washed and vacuume I had the oil & filter changed on my 2018 Nissan Murano. The service was completed quickly while I waited. Additionally the car was washed and vacuumed out More

I have been going to Zimbrick Nissan to buy cars and service my cars for many years. They have always been friendly and enthusiastic partners. service my cars for many years. They have always been friendly and enthusiastic partners. More

I was forced to drop my Nissan truck off on a Sunday evening after having a DEF system failure while traveling from UP Michigan to Illinois. I was skeptical about leaving my truck at a dealership I've evening after having a DEF system failure while traveling from UP Michigan to Illinois. I was skeptical about leaving my truck at a dealership I've never done business with and also it being an hour from my home. I filled out the service form, left my keys in the dropbox and crossed my fingers. Being apprehensive about working with a new dealership and needing the repair completed asap, I called first thing Monday morning I spoke with Martin. He was a pleasant individual. Martin wrote the formal service ticket while we were on the phone explaining that the tech would assess the issue and a return call would be placed to me with an exact diagnosis and course of action for repair. Early afternoon I received a call back from Martin stating they confirmed an issue with the DEF system and the issue is covered under warranty. The parts needed were in Chicago, they would be in Madison Tuesday morning and my truck would be repaired Tuesday and available for pick up at end of day. I received a call from Martin informing me the repair was complete and while a full inspection was being completed, the tech located a nail in my front tire and asked if I would like a repair done on the tire for a minimal cost. I appreciated the completion call and asking about the tire repair. I wasn't able to pick my truck up until first thing Wednesday morning and much to my surprise they washed my truck as well, which was a pleasant addition to the overall great experience I received from Zimbrick Nissan. More

The service department always seems to take good care of me and my car. They do what they say. Great team at this location! Highly recommend! me and my car. They do what they say. Great team at this location! Highly recommend! More

Impressive service and integrity.They determined a Impressive service and integrity. They determined a service I had requested was not needed- and told me so! I really appreciate that kind of honesty Impressive service and integrity. They determined a service I had requested was not needed- and told me so! I really appreciate that kind of honesty and will be coming here for future maintenance. More

Oil change and warranty repair was handled well. Guess I expected a vacuum as well as the car wash. Just miss expected differently. I’ll be back. expected a vacuum as well as the car wash. Just miss expected differently. I’ll be back. More

Easy in and out Service appointment was scheduled quickly and for the time needed. Service personnel was waiting for me and called me by name. Nice to know I'm not j Service appointment was scheduled quickly and for the time needed. Service personnel was waiting for me and called me by name. Nice to know I'm not just a number. More

Martin was amazing to work with, he was so nice, and did a great job explaining to me what was wrong with my car. My car had been damaged while parked at an airport so he had to deal with people from my ins a great job explaining to me what was wrong with my car. My car had been damaged while parked at an airport so he had to deal with people from my insurance's claim department, which is no small feat, and he did so without any hesitation. In fact, when he found out my insurance wasn't going to pay for the difference between. Their estimate and Zimbrick's he sent above and beyond to find a rebate to help me cover the cost. This interaction confirmed my decision to always get my car serviced at Zimbrick Nissan! More

Every time I called, everyone was so helpful. When we arrived everyone was great. I certainly would use you again! I would recommend you. Thank You. 🤗 arrived everyone was great. I certainly would use you again! I would recommend you. Thank You. 🤗 More