Zimbrick Nissan - Service Center

Very very good experience. I highly recommend Zimbrick Nissan service Dept. My first contact was with Dave the service manager. After I explained my issue to him, he confidently told me that they would lo Nissan service Dept. My first contact was with Dave the service manager. After I explained my issue to him, he confidently told me that they would locate and fix the oil leak. I took my truck in this week and they did just what they said. The leak is fixed. Connie, who worked in the intake area explained the process in a friendly manner which was appreciated for sure. Very good experience all the way around ! Thank you for a job well done. More

We had our liftgate repaired upon calling to make spot because of the covid19 we were told we would get a loaner car to hangout in while our car was looked at. After “hanging out” in the loaner car for 2 because of the covid19 we were told we would get a loaner car to hangout in while our car was looked at. After “hanging out” in the loaner car for 2 hours after scheduled appointment we called and were told our car hadn’t even been looked at yet. We were then told that the person who had checked us in originally should have told us that the loaner was so they had more time to look at it and this person apologized for the mix up. Original person that checked us in was Chris but can’t remember who I talked to except I think it was Candace or Connie or something like that. The second person was SO helpful and I couldn’t help thinking that Chris was so short and hurried and I basically felt she was pushing us out the door. The second person I talked to then told me she would call me right back as she was going to go back to the service depot herself and ask if our car could be next. She called me right back and told us our car would be next and she apologized again and that someone would get back to us today about what was wrong although it might be a couple Hours. I told her that would be fine as long as I knew up front More

Fast & professional Connie was an amazing person to work with. l safe interacting with her. I drove up w/o an appt. because my car had not started 3x during the day. P Connie was an amazing person to work with. l safe interacting with her. I drove up w/o an appt. because my car had not started 3x during the day. Pretty sure it was a battery going low in key. . Very inexpensive to replace. The tech who replaced a corroded positive battery cable end was efficient. In and out in less than an hour. More

We received prompt, helpful information when we called on a Saturday afternoon. It was very easy to schedule service. Our car was seen, serviced and ready earlier than expected and the use of a loaner car wa a Saturday afternoon. It was very easy to schedule service. Our car was seen, serviced and ready earlier than expected and the use of a loaner car was really helpful. Thank you! More

Excellent and thorough service. They even vacuumed out my car for me. The communication was superb. I was so thankful for such top notch service! car for me. The communication was superb. I was so thankful for such top notch service! More

staff is friendly and helpful with high quality service. they take extra steps like brushing snow off of car before I leave.love the loner option they take extra steps like brushing snow off of car before I leave.love the loner option More