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429 Reviews of Zimbrick Nissan - Service Center
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Verified Customer
June 15, 2020
Service good, no CDC compliant masks on employees Service was prompt and competent. All customers were wearing masks (for Covid 19) and none of the employees were. Since the CDC recommends that we wea Service was prompt and competent. All customers were wearing masks (for Covid 19) and none of the employees were. Since the CDC recommends that we wear masks to protect the OTHER PERSON, I found this disappointing and less than comfortable. More
by LIZ
Employees Worked With
Justin Beckett, Connie Howen
June 13, 2020
Friendly staff and great service. All concerns were handled quickly and professionally. Having loaner vehicles to use while my car was receiving service is always wonderful. Thank you for your care wit handled quickly and professionally. Having loaner vehicles to use while my car was receiving service is always wonderful. Thank you for your care with my vehicle. More
by Dawn
June 11, 2020
I brought my vehicle in for warranty work. With the help of your service manager we timed my arrival and inspection on Wednesday so they could order parts for Thursday’s Nissan delivery. This did not happe of your service manager we timed my arrival and inspection on Wednesday so they could order parts for Thursday’s Nissan delivery. This did not happen. They did not order the part because you also wanted me to have a brake job, which I didn’t need, and buy new tires, which I don’t need. The part came in Saturday but you were not open. Your website says you are. They put the new part in on Monday and I picked the car up Tuesday because I live 1 1/2 hours out of town. Poor communication, poor execution, I will not be back. There are other Nissan dealers I can go to. Do not blame Adam for my bad experience. He was courteous. He’s was just doing what he’s told to do and that’s to up sell everything he can. It’s just that the main reason I was there didn’t get the attention it needed. More
by Curtis hustad
Employees Worked With
Dave
June 08, 2020
I had a great experience, everyone I talked to was nice and professional. Especially, Connie! It's really great that loaners are available to if needed. Especially for free! I'll be coming back again. and professional. Especially, Connie! It's really great that loaners are available to if needed. Especially for free! I'll be coming back again. More
by Josie
Employees Worked With
Connie Howen
June 05, 2020
Always a pleasant experience. No waiting. In and out quickly. The people were friendly. Dont know what else to say about their service. Just good. quickly. The people were friendly. Dont know what else to say about their service. Just good. More
by DLFURLONG
Employees Worked With
Connie Howen
June 05, 2020
Preventive Maintenance As usual, the service was very good. I had my 2016 Frontier in for oil change/filter and tire rotation. Service tech did a full review of my vehicle As usual, the service was very good. I had my 2016 Frontier in for oil change/filter and tire rotation. Service tech did a full review of my vehicle and found a couple of dirty filters and replaced. Service was professional and facility was clean. More
by rtedge547
Employees Worked With
Adam Gordee
June 04, 2020
Caring, Clean, Considerate Service This is my second or third visit for service on my 2013 Frontier and though this is not meant to be inconsiderate by any means, I've been a Zimbrick V This is my second or third visit for service on my 2013 Frontier and though this is not meant to be inconsiderate by any means, I've been a Zimbrick VW East customer for twenty plus years and they are the standard by which I measure and Zimbrick Nissan East meets the standard of service. Service consisted of an oil change, spark plug change and investigation and repair of an annoying rattling when parked with the engine running. Thanks Mr. Adam Gordee! More
by Ron
Employees Worked With
Adam Gordee
June 04, 2020
Really good service, quick and friendly, and great with keeping in touch. My only negative (reason for a 4 instead of a 5) is that they did the oil change and tire rotation and THEN called me to tell me keeping in touch. My only negative (reason for a 4 instead of a 5) is that they did the oil change and tire rotation and THEN called me to tell me they recommended 4 new tires, so we had to pay for the rotation of old tires and then for the 4 new tires and alignment. It was only $25 or so of an $1,150 bill, but it seemed a bit shady. :-( Personnel and service itself was amazing! Only issue was that one policy. More
by PixieChic97
Employees Worked With
Connie Howen
