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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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May 10, 2024

Awesome service and the staff were super kind. They were fast and explained everything thoroughly. I appreciate them! More

by RENA1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Finco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Zimbrick Nissan responded

We appreciate the kind review and look forward to assisting you in the future!

May 08, 2024

They’re a very quality service dealer. .I switched to Zimbrick after a very poor experience at Rosen .. no comparison More

by raes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Zimbrick Nissan responded

Thank you for the kind review, we look forward to assisting you in the future!

May 07, 2024

Great service. Was a quick turn around. Do offer more deals to save money. All in all great place to get the car serviced while waiting. More

by rohanshah_2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Zimbrick Nissan responded

Thank you for the review and 5-Stars!

May 03, 2024

The team are so nice and helpful. I will definitely buy from them again. Thanks 😊 More

by KARRENKK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Finco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars! We look forward to seeing you again!

May 02, 2024

Friendly service and timely completion of required service. Professional in all aspects. Andy very polite and attentive. I could feel the car driving better after the tire rotation. More

by CJDUFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zimbrick Nissan responded

We appreciate the 5-Stars!

May 02, 2024

Scheduling was prompted, arrival intake easy and quick, service done in quoted amount of time. Technician very professional. Answer all my question with satisfaction. More

by Cjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zimbrick Nissan responded

Thank you for the kind review, we appreciate the 5-Stars! We look forward to assisting you in the future!

May 01, 2024

Service dept is always friendly and willing to listen to concerns. They are good at keeping service time updated. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

April 30, 2024

The employees at this dealership are so helpful and very kind. I enjoyed my experience with this location More

by stacey.knottt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Finco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zimbrick Nissan responded

Thank you for the review!

April 29, 2024

Wanted to charge me $2600 for new wiring which was not the problem. I went to another Nissan dealer, replaced to defective part for $800. My trip to Zimbric was an $180 car wash. I have 3 Nissans in t More

by rodmusel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Finco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Zimbrick Nissan responded

Hello Rod, Thank you for your time speaking with me today. I am happy to hear the module that was replaced has resolved your concerns. In the future, if a repair recommendation is made by my team and that does not resolve your primary concerns for the reasons you brought your vehicle in, you do not pay for the repair and only the repair that resolves your concerns. If at any time you have questions, feel free to reach out. Thank you again for your time and we look forward to servicing your vehicle needs in the future.

April 26, 2024

Very nice, clean and friendly organization. While my service needs was somewhat expensive I am glad I had the work done at a Nisan facility. Dylan was very good at explaining why it is importan More

by lstuczynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Zimbrick Nissan responded

We appreciate the review and 5-Stars! It's wonderful to hear of the great experience you had working with Dylan, we look forward to assisting you in the future!

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