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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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October 20, 2023

Had tires put on 2 vehicles. Was great working with everyone there- Danny in parts, Tom n Dylan in service More

by Damco1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Buckingham
Oct 23, 2023 -

Zimbrick Nissan responded

Thank you for the review!

October 19, 2023

The people at Zimbrick are very helpful, and they really look out for the customer. More

by CLUBCHAMP0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

October 12, 2023

First time it was good second time it was bad because didn't fix my car all the way third time I guess it was a charm. More

by JPESHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quince Maly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Starin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Meinholz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! We apologize your vehicle had to come back for a second repair but, glad to hear we got back on the road in a timely manner. Thanks again!

October 11, 2023

Clear with communication. Kept me updated while I was waiting. Place is always clean with free coffee in the waiting area. Friendly attentive staff. More

by Suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Zimbrick Nissan responded

Thank you, Suz! We appreciate the kind review and look forward to assisting you in the future!

October 06, 2023

It's very difficult to trust everyone working on my car. however,.when I bring it to Nissan dealership it's garentee to come back Right. More

by brendaphillipd971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quince Maly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Starin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Meinholz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Ruffolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Zimbrick Nissan responded

Thank you for trusting us, we appreciate your continued support and look forward to assisting you in the future!

October 06, 2023

They were right there when I pulled in and had everything ready for my appointment. They also kept me informed about what was going on with my vehicle and washed my car when the work was done More

by DELL_GUITARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Zimbrick Nissan responded

We appreciate the great review!

October 06, 2023

Appreciated that they were able to fix a leak the same day I had car in for oil change. And a loaner was provided for no extra cost. More

by Barrmatt43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Poole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Zimbrick Nissan responded

Thank you for the review!

October 05, 2023

Questions were answered by the technician promptly. Quick and efficient service was provided by dealership and technician. More

by noggleldh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Zimbrick Nissan responded

Thank you for the review!

October 02, 2023

My wife and I have been customers of Zimbrick for going on 10 years, and have always had a good experience. More

by Jake Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Starin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wilmot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! We appreciate your continued support!

September 29, 2023

very happy with the Nissan rogue sport and all help and customer service. If they would have continued the sport vehicle I would have leased for 3 more years definitely but did not want larger or smaller More

by JOYB74
Recommend Dealer
Yes
Employees Worked With
Quince Maly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Meinholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Star review!

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