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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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November 02, 2023

Pleasant, wish the text I was given to use anytime would have worked. Just ended up calling with no answer so waited till I arrived to find out the findings More

by Klkeehn70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Zimbrick Nissan responded

Thanks for the feedback, we appreciate and look forward to seeing you again!

November 01, 2023

He was best one yet my fav advisor in the game very smart at what he does More

by djo2931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zimbrick Nissan responded

Thank you so much! We appreciate the kind review!

October 31, 2023

I was an add on to reg schedule with dead battery. They got my battery in before noon. Much appreciation More

by KWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear we were able to get you back on the road in a timely manner. We look forward to assisting you in the future!

October 28, 2023

The second I pulled in I was greeted, checked in, and off my car went. The waiting area was clean and well stocked. And my car was ready to go again in half an hour! More

by GRENNY23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zimbrick Nissan responded

Thank you so much! We appreciate you taking the time to leave us a great review. We look forward to seeing you again!

October 28, 2023

I've used zimbrick for a long time and they always provide good costumer service. I'll be back More

by kevinpm06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Star review and continued support!

October 27, 2023

Were very on top of things and worked diligently to get my car service done as quickly and efficiently as possible. More

by Georgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zimbrick Nissan responded

Thank you, Georgi! It's wonderful to hear you were taken such great care of, see you again next time!

October 26, 2023

Customer service was very nice. The time it took to complete my van was very long do to back ordered parts. Other then that all was very good. More

by me2essie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 25, 2023

Always great service, They were on time and finished the service earlier than expected. Thanks More

by bkwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Zimbrick Nissan responded

Thank you for the review! We appreciate the 5-Stars!

October 24, 2023

Excellent customer service from wveryone I interacted with. Was kept up to date on the progress of my vehicle and the total time was very reasonable for the services included. More

by tjknihtila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Zimbrick Nissan responded

Thank you for the great review! We look forward to assisting you in the future!

October 22, 2023

My experience has been poor with this company. Still has issues. Service soon light on More

by lashonne_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Zimbrick Nissan responded

Hello La Shonne. Thank you for taking my call and allowing us to take a second look at your vehicle. I appreciate the opportunity to correct things. As always, do not hesitant to reach out if there is anything we can do. Thank you.

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