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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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November 16, 2023

My opinion of zimbrick Nissan is that they have great quality service I’m very impressed by their service More

by MICHAELHIGGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Zimbrick Nissan responded

Thank you, Michael! It's wonderful to hear of your great experience with our service team!

November 16, 2023

The tires and price was good. The presentation of a quote for maintenance when paying the bill was offensive to me, at no point was I asked about the maintenance that had been don More

by rjmalterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

My service was done perfectly and my car was returned spotless! Such a nice experience! More

by GEIGER5318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Zimbrick Nissan responded

Thank you! We appreciate the review!

November 13, 2023

Fast service. Explained what the service consisted of ahead of time. Also made suggestions for future service. More

by Susalito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Zimbrick Nissan responded

Thank you! We appreciate the kind review and 5-Stars!

November 11, 2023

Good Good good good good good Good good good good good Good good good good good More

by akhosokawa
Recommend Dealer
Yes
Nov 13, 2023 -

Zimbrick Nissan responded

Thank you very much!

November 10, 2023

Prompt service. Went for an oil change. Got a complimentary checkup and bonus car wash and vacuum. Comfortable waiting area More

by sonali_mohta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Zimbrick Nissan responded

Thank you for the great review! We appreciate your feedback and look forward to seeing you again!

November 09, 2023

Expensive and the car is riding no better. Checking in was kind of a hassle as well. More

by namitchell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Zimbrick Nissan responded

Hello Nancy. We are sorry to hear your vehicle is still experiencing issues. We’ve tried reaching out several times to discuss your concerns. However, we have not heard back from you following our left messages. We’d love the opportunity to get things corrected and discuss your recent invoice with all of the work that was completed on your vehicle. Please reach out at your convenience to our service manager at 608-663-1122. Our mission is to provide each customer with a safe and reliable vehicle.

November 08, 2023

Andy and team did a great job. Waiting room was clean. My truck was done on time and clean when I got it back. More

by Jon C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! It's great to hear of your positive experience with us, we look forward to seeing you again!

November 07, 2023

Excellent service, I brought my car in waited for the service to be completed. I was highly satisfied with services. More

by JARJUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Zimbrick Nissan responded

Thank you for the kind review, we look forward to seeing you again!

November 04, 2023

Zimbrick did everything they could to deliver the vehicle on time when a faulty part was discovered. Very good people to work with. More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Starin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

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