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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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December 04, 2023

Very attentive, friendly & professional. Laid out the plan well. Dylan expressed great customer service. More

by momccarville
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Dec 04, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

December 03, 2023

I came in for an oil change, new tires, and a squeaking noise in my suspension. They identified the squeaking problem and were able to fix it. Had a nice loaner car while my Rogue was in the shop overnight More

by KATIELADAVIS
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Dec 04, 2023 -

Zimbrick Nissan responded

Thank you! It's wonderful to hear of your great experience with our Service Team. We look forward to seeing you again!

December 02, 2023

Just like every other time I take my car in, because I receive excellent service and peace of mind that my vehicle is in top condition, I continue to return. More

by marystoflet
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Dec 04, 2023 -

Zimbrick Nissan responded

Thank you for your continued support. We look forard to assisting you again!

December 01, 2023

Had to have major repairs did great job Very pleased would recommend to other people More

by Linkj457
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Dec 01, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars! We look forward to assisting you in the future!

November 30, 2023

My oil change and tire rotation went very quickly. I was very pleased. I wish that the car wash at the end of the visit was still offered. More

by heller.kyle
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Nov 30, 2023 -

Zimbrick Nissan responded

Hello! We do still offer the complimentary car wash after service. Please stop in the next time you are nearby; we will get it washed for you. Thanks for the review!

November 30, 2023

Excellent service on car repairs They were helpful, efficient, good communications and I'm happy with my car repairs More

by frillicgranny
Recommend Dealer
Yes
Employees Worked With
Day Poole and Quince Maly
Nov 30, 2023 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

November 29, 2023

Friendly and fast A clean space, good accommodations and friendly service. Work was completed quickly More

by Adam B.
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Nov 30, 2023 -

Zimbrick Nissan responded

Thank you, Adam!

November 28, 2023

In few words this dealership got together pleasure to deal with timely order friendly staff thankyou More

by mikegastreich1955@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Starin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Meinholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breanna Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Zimbrick Nissan responded

Thank you for the review! We look forward to assisting you in the future!

November 28, 2023

Came in for an oil change that was covered under extended warranty. It happened, but it was like pulling teeth to get it done. More

by Jskveberg
Recommend Dealer
No
Employees Worked With
Dylan Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Dec 05, 2023 -

Zimbrick Nissan responded

Hello Jskveberg, we apologize for the time it took to get your oil change covered. It can be difficult for our service advisors to submit for oil changes on plans not purchased here or for contracts not purchased through Nissan. There are many different third-party warranties. In the future, please bring in your paperwork so it can be reviewed and submitted for properly at the time of check in.

November 28, 2023

I had magnet lightbulbs on my car for Christmas, and before they washed it, they actually took them off and then when the wash was done, they put them back on which I wasn’t expecting. I love the fact t More

by mla1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Zimbrick Nissan responded

Thank you for the review! It's wonderful to hear of your great experience with our Service Staff. We look forward to seeing you again!

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