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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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January 16, 2024

Service advisors are argumentative. Not willing to help. Dealership charges $1100. For a $200. Part. More

by Lou521124
Recommend Dealer
No
Employees Worked With
Dylan Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Jan 22, 2024 -

Zimbrick Nissan responded

Hello, Thank you for taking the time to share your feedback on your visit. We'd like to discuss the visit further with you. At your convenience, please reach out to our service manager, Dave Finco, at 608-316-8957.

January 16, 2024

My daughter was in town from CO and needed an oil change. They got me in and described everything and it all went smoothly. More

by cobb1414
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 19, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

January 16, 2024

I trust this place and. ..Tom and will continue to bring my car for service there. More

by MELODYRAINAS
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 19, 2024 -

Zimbrick Nissan responded

Thank you for your continued support! We look forward to seeing you again!

January 16, 2024

Okay Sure ? ? I think he wasn't friendly as to how to handle a customer like me. More

by LYDIASTICKELS
Recommend Dealer
No
Jan 17, 2024 -

LYDIASTICKELS responded

N/A

Jan 23, 2024 -

Zimbrick Nissan responded

Hello. We are sorry to hear your visit did not go well. We’ve tried to reach out several time to discuss and was unable to reach you. Please give us a call if you’d like to discuss your visit.

January 16, 2024

Very professional and friendly. I also like it when they wash my car. Tom was not pushy when he told me I needed some items. More

by CGARRETT117
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 19, 2024 -

Zimbrick Nissan responded

Thank you for the wonderful review! We truly appreciate it!

January 16, 2024

Average took care of what we went in for. Basic oil and tire rotation Only needed basic done More

by NANTHANE52
Recommend Dealer
Yes
January 15, 2024

Friendly and competent. A pleasure to do business with. I am certain to visit again More

by henningt39
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Jan 15, 2024 -

Zimbrick Nissan responded

Thank you, we appreciate the review and look forward to seeing you again!

January 15, 2024

Great service. Was able to service quickly . Was very helpful. He was pleasant and thorough. More

by 108yrsacubsfan
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 15, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

January 15, 2024

Very good. No I don't halve anything else to say. Why would you make this a requirement. That will be the reason why I don't respond this survey again. More

by JEANAUSSE
Recommend Dealer
Yes
Employees Worked With
Adam Poole
Jan 15, 2024 -

Zimbrick Nissan responded

Thank you for the 5-Stars!

January 15, 2024

They are very efficient and do a thorough job . They let you know routine maintenance that are timely and do not pressure you about that work. Your vehicle is returned clean as a bonus. More

by Shottosen1
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 15, 2024 -

Zimbrick Nissan responded

Thank you for the review and 5-Stars!

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