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Zimbrick Nissan - Service Center

Madison, WI

4.6
429 Reviews

429 Reviews of Zimbrick Nissan - Service Center

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January 16, 2024

Dylan made the experience easy! Very easy and they kept me up to date throughout the prices. And the loaner vehicle was nice too More

by Mike
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Jan 16, 2024 -

Zimbrick Nissan responded

It's wonderful to hear of the great experience with Dylan, we look forward to seeing you again!

January 16, 2024

They are always professional and keep me informed of any issues with my vehicle. Always willing to answer questions. More

by CLUBCHAMP0405
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 16, 2024 -

Zimbrick Nissan responded

We appreciate the kind review!

January 16, 2024

Able to meet my car completion time, provided with a loaner at the time of vehicle drop off. Good communication More

by MADTOWNELYS
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 16, 2024 -

Zimbrick Nissan responded

Thank you! We look forward to assisting you in the future!

January 16, 2024

Tom was very professional, courteous, and supportive. I would go back to this Nissan dealership in the future. More

by Nhillman890
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 16, 2024 -

Zimbrick Nissan responded

Thank you for the review! We look forward to seeing you again!

January 16, 2024

Always helpful with all my needs in service and visits as well as purchasing a vehicle More

by JUDITH.HRONEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wilmot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Zimbrick Nissan responded

Thanks, Judith!

January 16, 2024

Nice customer service They took care of my car, they are nice I would recommend them More

by Sandeljau
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 16, 2024 -

Zimbrick Nissan responded

Thank you, we appreciate it!

January 16, 2024

Everyone at Zimbrick was knowledgeable, helpful, and kind. They clearly take pride in their work. The service experience was efficient yet thorough. Many thanks. More

by LINDA74
Recommend Dealer
Yes
Employees Worked With
Dylan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Olson
Jan 16, 2024 -

Zimbrick Nissan responded

We appreciate the review and look forward to assisting you in the future with your vehicle needs!

January 16, 2024

5 They take such excellent care of my car and are super nice — great experience! More

by cthodson246
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 16, 2024 -

Zimbrick Nissan responded

Thank you kindly for the great review! We appreciate the 5-Stars!

January 16, 2024

You're just out for money, not service Very dissatisfied with the service and the way you treat your customers major problem with vehicle, and it seems that nobody at your center cares More

by rick.kilgore
Recommend Dealer
No
Employees Worked With
Tom Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Nguyen
Jan 19, 2024 -

Zimbrick Nissan responded

Hello rick.kilgore. Thank you for letting us know how we did. We were extremely saddened to find out your vehicle needs a new engine with less than 60,000 miles on it. Unfortunately, we are unable to assist with the repair charges without having any documented engine oil changes or receipts. Had you been able to provide maintenance records, there would be much more we could do to assist. The only repair that would properly address your concern, would be replacing the engine. Again, we are sorry to find out you need your engine replaced.

January 16, 2024

I went in to get my oil changed I appreciated that they vacuumed & washed it before returning it to me More

by rala.inc
Recommend Dealer
Yes
Jan 16, 2024 -

Zimbrick Nissan responded

Thank you!

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