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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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February 02, 2024

Fast and efficient and pleasant On time, friendly. Waiting room was excellent . I'll be back More

by DENR548
Recommend Dealer
Yes
Feb 02, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars! We look forward to assisting you in the future!

February 02, 2024

Service department has always been top notch, and Steve especially has always been my go-to to answer my questions and make sure all my needs and concerns are taken care of. Trust him completely!!! More

by MKKM04
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Feb 02, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review, we look forward to seeing you again!

February 01, 2024

Service was easy, and my car was done right when they said it would be. More

by ECOOKE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the review and 5-Stars!

January 31, 2024

It went good. They were very friendly and did good work!! It was a nice experience overall. More

by donwheatley4
Recommend Dealer
Yes
Feb 01, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the 5-Stars!

January 31, 2024

Overall, it was a great experience Ryan stayed in touch with me as my repairs progress. More

by tkick0
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
Feb 01, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the review!

January 31, 2024

Hi Wonderful waiting area and the check in and check out were very smooth. I appreciated the vehicle being vacuumed and washed! Nice surprise! More

by nowlenjill
Recommend Dealer
Yes
Employees Worked With
I don't remember. All agents were helpful and friendly.
Feb 01, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars! We look forward to seeing you again!

January 27, 2024

Took to long to get an appointment then told the problem I had wouldn't be covered by my warranty More

by Sportvanman
Recommend Dealer
No
Jan 29, 2024 -

Zimbrick Hyundai Eastside responded

Hello Sportsvanman - We're sorry to hear Hyundai did not cover the repairs on your vehicle. Since we have no way of telling who you are by your screenname, please give us call if you'd like to discuss further. Thanks!

January 26, 2024

Quick, easy, pleasant, job done. To the point, hassle-free. Not taxing whatsoever. Would visit again. More

by BREWIS2001
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 26, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the review and 5-Stars! See you again next time!

January 26, 2024

Great Tyler Black deserves to start at 3B this year. Need to sacrifice defense for offense More

by TBUCK15
Recommend Dealer
Yes
Jan 26, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars!

January 24, 2024

They work on my car without asking me if am okay with bills and end up telling me that if didn't pay it i will not go with my car they make me pay $719.77 More

by alimatou.saidykhan
Recommend Dealer
No
Employees Worked With
James
Jan 24, 2024 -

Zimbrick Hyundai Eastside responded

Hello Alimatou - We apologize for any miscommunication during your recent visit but, there are some important things missing from this review. As we discussed while you were here, you authorized both repairs that we completed on your vehicle. We would never perform repairs on a customer's vehicle without their consent. It makes us sad that you would give us such a poor review, especially since you service with us routinely and know that we deliver care and concern for all our customers. We hope you can see this, and we look forward to assisting you in the future. Thank you.

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