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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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April 27, 2024

Ryan was our service rep and he provided great communication during the process. Our vehicle was fixed a week before estimated which obviously is great to get it back that much sooner. I will be More

by cmiller495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the review! It's wonderful to hear of the great experience you had working with Ryan, we look forward to assisting you in the future!

April 26, 2024

Van in for oil change. couple times now they put regular oil in. My wife had to tel them our van takes synthetic oil. Service had to drain and refill. Other wise service i More

by matt-dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Montony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hellgeth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the review!

April 19, 2024

They were timely, friendly, and got the job done efficiently. The dealership is bright, clean, and inviting. More

by MARK.STENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 19, 2024 -

Zimbrick Hyundai Eastside responded

Thank you, Mark! We appreciate the kind review!

April 19, 2024

It took multiple phone calls, left messages and nearly 7 weeks to get some very basic warranty repairs done. Some rusted bolts needed to be replaced. After service, the bolts were not replaced. Instead, che More

by Stopemailadds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wendlandt
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Service was Fast, reasonably priced and a job well done. transportation was provided and accommodating. Staff was extremely friendly and helpful More

by Squint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the review and 5-Stars!

April 17, 2024

Great service. Very informative. Everyone was very nice and welcoming. Look forward to future business with them. More

by shellyshelly2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Star review!

April 17, 2024

Every one was very polite. Brought my car in early, they thought it would be done by 12:00. It was done an hour and half earlier! Was in and out fast! More

by BJRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breaan Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the kind review! We look forward to seeing you again!

April 13, 2024

Went in for an oil change and tire rotation, and needed a blinker light replaced, took close to 2.5 hours and didn’t even have the correct bulb in stock. More

by Jthodge87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the feedback, we apologize we did not have the part in stock for you.

April 12, 2024

My wife and I and our extended family have seven Hyundai vehicles which are serviced at this dealership, as we prefer OEM parts, skilled mechanics, and honest and knowledgeable advice. Have always receiv More

by donnor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the kind review and look forward to assisting you in the future!

April 11, 2024

As always the service dept was great. Courtesy and efficiency too. I was happy with everything More

by Bnbwingin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Zimbrick Hyundai Eastside responded

We appreciate the 5-Star review!