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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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June 07, 2020

I have been a Zimbrick Hyundai East customer for years and have no intention to go anywhere else !! treat you like family & do great job ! More

by KERIA
Recommend Dealer
Yes
Employees Worked With
Gerald Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Ringhand, Mike Barth, Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you for the kind words! We are so happy to hear you had a great experience!

May 25, 2020

Had my car serviced for some problems I had and naturally Zimbrick fixed at 100% the car rides like new again I am more than happy I can't it's hard to find the words when you give such good service and good More

by DMOBRY
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barth, Patrick Grubb
May 20, 2020

They are kind and polite. Unfortunately they didn't fix the noise my trunk is making. This is the third time I've brought it in to them for the same reason. Not happy they didn't fix it again. They said my More

by littlemoomoos
Recommend Dealer
No
Employees Worked With
Steve Wendlandt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020

Everything worked out well except I’m still waiting for my $250 coupon to use for maintenance and service. Bought the car last October and was promised the coupon would arrive in a couple weeks and still h More

by JIMBO211
Recommend Dealer
No
Employees Worked With
Gerald Ayers
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020

great service Friendly, efficient and quick service. It went well. clean service area. provided sanitary napkins and hand sanitizer. would recommend this service fa More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Anderson
May 13, 2020

It was a wonderful experience. I have always chosen Zimbrick as a dealership and will continue to go back! A big thank you to everyone that was involved I truly appreciate it. More

by Scorbett06
Recommend Dealer
Yes
Employees Worked With
Gerald Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Maas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barth
May 11, 2020

It takes an absurd amount of time to get an oil change. The staff is super nice but 2 hours for an oil change both times I have had one done means I won’t be back :-( More

by boos_mom
Recommend Dealer
No
Employees Worked With
Patrick Grubb
May 03, 2020

Bought our Hyundai Elantra there in 2018. Had a really good experience with them for the buying process and have gone there for some service too. Would recommend. More

by caleerek
Recommend Dealer
Yes
Employees Worked With
Patrick Grubb
May 11, 2020 -

Zimbrick Hyundai Eastside responded

Thank you for the kind words! Looking forward to assisting you in the future.

April 24, 2020

Great experience - thanks everybody! Dropped the car off and had a loaner in just a few minutes, work was done correctly, pick up also seamless. Thanks for the help! More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barth
Apr 28, 2020 -

Zimbrick Hyundai Eastside responded

Thanks, Brian! Your time is important, so we strive to be as accommodating as possible. See you again next time!

April 24, 2020

Bought the inviormental package for the inside and outside of my car. And now my back seat is stained. Not very happy with the results. Thank you Kimberly Bryant More

by Kimberlybryant79
Recommend Dealer
No
Employees Worked With
Mike Barth, Patrick Grubb
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