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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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July 04, 2020

No loaner vehicle for holding my vehicle for 5 days -when my parts was finally in service department forgot about my car until I called More

by Ty
Recommend Dealer
No
Employees Worked With
Patrick Grubb
Jul 15, 2020 -

Zimbrick Hyundai Eastside responded

Sorry for the poor service , forgetting about your vehicle is unacceptable . ( We don’t always have loaner car available )

July 01, 2020

I appreciated the loaner car and liked that I received an update for the repairs needed. Steve has always been helpful to me every time I bring my car in for repairs. More

by DBARONUS
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Star review!

July 01, 2020

Always very prompt and friendly. Service is good every time I have had service. Would highly recommend John Leung for sales and everyone I’ve dealt with in service has been very good. More

by Marie
Recommend Dealer
Yes
Employees Worked With
John Leung, Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Hi Marie! Thank you for the great review. We're glad to hear you had a great experience with our sales and service team. We hope to see you again soon.

July 01, 2020

service dept really knows how to give good service Due to the type of repairs my car needed I was prepared to spend all day there waiting in the waiting room. They offered me a lease/loaner car for fr More

by cleback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember names and faces but they were all in the service dept.
Jul 02, 2020 -

Zimbrick Hyundai Eastside responded

Thank you! Reading positive stories like yours brighten our day here at Zimbrick Hyundai Eastside. We hope to serve you again soon.

June 29, 2020

The staff at Zimbrick has always been cordial and knowledgeable. I appreciate them very much. I would highly recommend them to anyone. Great job everyone! More

by langekim76
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you! We are happy to help and hope to see you again soon!

June 27, 2020

Service department was very helpful and professional. We were very pleased with their service. Here are the letters needed to submit this review at once. More

by Dzielins
Recommend Dealer
Yes
Employees Worked With
Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Hi! Thank you for leaving a review! Come back and see us!

June 27, 2020

I typically have to take my car to the dealership very impromptu. They always provide me with a loaner which is wonderful since I live in another county. My car is typically ready when promised. More

by Rgsr
Recommend Dealer
Yes
Employees Worked With
Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you. We know your time is valuable, so we strive to make your experience with us as convenient as possible.

June 27, 2020

Great service done on my 15 sport. Thank you guys so much for the great work and service. I live further away now, but it's more than worth the trip. Thanks again. More

by Nicholas Zinke
Recommend Dealer
Yes
Employees Worked With
Mike Barth, Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you, Nicholas. We know your time is valuable, so we strive to make your experience with us as convenient as possible.

June 27, 2020

Excellent customer service and I have never been disappointed with any service I have received here! The service department staff are very professional and knowledgeable. More

by lpcubscout.box
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.

June 27, 2020

The entire staff at Zimbrick is very professional and friendly. It is so nice to feel that you can trust their work. It is a great group of people. More

by CLHOFFMA
Recommend Dealer
Yes
Employees Worked With
Gerald Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Barth, Patrick Grubb
Jul 01, 2020 -

Zimbrick Hyundai Eastside responded

Thank you for such a kind review! We appreciate your business and hope you'll come to visit us again soon.

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