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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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November 03, 2023

The service department staff were friendly and competent. They took care of my brake light problem right away, and got me back on the road quickly. More

by Judy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Calverley
Nov 03, 2023 -

Zimbrick Hyundai Eastside responded

Thank you, Judy! We're glad to hear we got you back on the road in a timely manner. We look forward to seeing you again!

November 01, 2023

2 hour oil change was a little long don’t you think? But the service people are very nice More

by WHEINZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars!

November 01, 2023

Everything went as planned. No issues with the appointment or anything. It was just an oil change and tire rotation. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zimbrick Hyundai Eastside responded

Thank you, Nick! We appreciate the kind review!

November 01, 2023

Was treated really good. Have no issues with them. Will be back for my next service. More

by eberlelinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Zimbrick Hyundai Eastside responded

Thank you! We look forward to seeing you again!

October 31, 2023

Service was what I had expected. They fixed the air bag light that was covered under warranty. However I had a two month wait just to get my car in to be looked at. Zimbrick Hyundia More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Zimbrick Hyundai Eastside responded

Hello Joe - As you stated, Hyundai dealers in the area are all scheduled out quite far. We're glad to hear we were able to get you a sooner appointment and were able to make the repairs at no charge to you. Thanks!

October 27, 2023

They are clean and fast. I had 2 recalls done and an oil change Awesome services More

by mynewlifej57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Zimbrick Hyundai Eastside responded

Thank you for the review!

October 26, 2023

2020 Sonata SEL Plus. Waited eight weeks for an appointment. Was told they needed to order a part for a known problem that I told them about before the appointment. They s More

by RDL SONATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wendlandt
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

They were awesome! The best experience I've had with a car service ever. Will definitely and gladly work with them again. More

by Baha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hellgeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Hyundai Eastside responded

Thank you so much! We look forward to seeing you again!

October 20, 2023

Work was done but my car was not given a car wash, which I expect when I get service. More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Hellgeth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Hyundai Eastside responded

Hello. We perform complimentary car washes with service however, we cannot wash vehicles with body damage as we do not want to risk further damage being made to your vehicle. We hope you understand, and we would be happy to wash it next time after the repairs are made to the damage. Thank you!

October 18, 2023

I always have a great experience at Zimbrick Hyundai east. The people are always very nice More

by KCARNAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Zimbrick Hyundai Eastside responded

Thank you!

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