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Zimbrick Hyundai Eastside - Service Center

Madison, WI

4.6
383 Reviews

383 Reviews of Zimbrick Hyundai Eastside - Service Center

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January 14, 2024

Everything went very well. Set up the appt on what needed to be done. Dropped the car off the night before and ready mid-morning. A few recommendations on other things that nee More

by Jellingson1968
Recommend Dealer
Yes
Employees Worked With
James Calverley
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the wondaful review!

January 13, 2024

Steve was great about getting me in for service before a last minute trip I had to make. More

by Deb S
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you, Deb!

January 13, 2024

Team was helpful with our services Thorough and helpful with service advice Service was completed timely More

by bob@parisiconstruction.com
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you, Bob! We greatly appreciate the review!

January 13, 2024

Fast, thorough and honest. They even did extra checks on the car that I asked for when I brought it in. More

by marty34
Recommend Dealer
Yes
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you, we look forward to seeing you again!

January 13, 2024

Very good. In and out quick. Workers were courteous. Enjoyed the test drive if the Palisades More

by ddmcclyman
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars!

January 13, 2024

Convenient location for me and pleased with Steve's relationship based service attention I am hoping to have Steve W as my service provider each visit since he was a good listener and explained things More

by Lsiewert
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the wonderful review, we appreciate it!

January 13, 2024

Back hatch broken and they replaced but I ended up with a broken handle Broken handle on the inside does not stay in and keeps falling out More

by KPHENSEN
Recommend Dealer
Yes
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Hello - We're sorry to hear you are having an issue with the inside handle on your vehicle. Please call us to schedule an appointment, we would be happy to get you in and taken care of. We can be reached at 608-442-1122

January 13, 2024

My door issue is not resolved after paying $191 labor fee, i have to book again February 5 appointment for repeatative issue. More

by Sanjoy.royc
Recommend Dealer
No
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Hello Sanjoa. The charge you mentioned from your visit in December was for the maintenance you approved on your vehicle. We did not charge you for applying the silicon spray to the door seal. At that time, the noise you were concerned about went away after the silicon spray was applied. We're sorry to hear if the noise has returned but, we did not charge you as you stated. It's great to see we have you rescheduled already to re-inspect the door but, do not feel this 1 -star review is warranted and hope you understand why. If you have any other questions regarding your previous visit, please call us. 608-442-1122.

January 13, 2024

It was a positive experience Don't know what else to say I really don't know what else to say More

by cubfan12321
Recommend Dealer
Yes
Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you for the 5-Stars!

January 13, 2024

Quick, knowledgeable, friendly service always! ! I trust fully that they are thorough With their work More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Wendlandt
Jan 13, 2024 -

Lindsay responded

Thanks for all you do!!

Jan 13, 2024 -

Lindsay responded

Thanks

Jan 15, 2024 -

Zimbrick Hyundai Eastside responded

Thank you, Lindsay!

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