Zimbrick Chevrolet
Sun Prairie, WI
Filter Reviews By Type
Showing 86 reviews
While enroute to FL from MN, we encountered car problems. I called Jason at Stark at 7:00 in the morning and he was very cordial and pleasent. He explained that they were already booked for the day, but un I called Jason at Stark at 7:00 in the morning and he was very cordial and pleasent. He explained that they were already booked for the day, but under the circumstances he would see if he could have a tech look at our vehicle. We finally were able to arrive around 9:00 and Jason was there to greet us. He made no promises but said a tech would look at our suburban as soon as possible. The waiting room was very pleasent and well stocked with different goodies to keep my kids happy. While waiting and walking around the dealership the other Stark employees were very kind as well to my children. Within the hour Jason let us know that good news/bad news. They knew what the problem was, but there were no parts in stock, or even in town available. He offered to look into some additional alternatives while my family of four and I waited. Jason went above and beyond by offering my family a ride to a nearby resturant so we could have breakfast while we waited. We declined and decided to wait at the WalMart across the street. Less then an hour later Jason called me to tell me they had managed to find the part needed on a different vehicle and had taken it out and put it in ours so we could get on the road in order to make it to my wife's grand-father's funeral. It was clear to my wife and I that Stark and Jason in particular went above and beyond in taking care of our vehicle and my family. I can only say that I wish I lived in Madison so I could visit Stark for all my vehicle needs. More
Had a service issue the week of Thanksgiving (one of their busiest weeks of the year)so they gave me a loaner car while they tried to get in the needed part ASAP. Got a call a day later that the part h their busiest weeks of the year)so they gave me a loaner car while they tried to get in the needed part ASAP. Got a call a day later that the part had come in and the car was done. Awesome response time! More
I like all of the people at this dealership, no matter who waits on me. Jason alerted me to a number of services that my car needed, including the current rebate on tires. I generally find that the labor who waits on me. Jason alerted me to a number of services that my car needed, including the current rebate on tires. I generally find that the labor charges at GM dealers are higher than elsewhere, but I have always owned GM vehicles (50 years) and return to dealers I can trust. More
I was able to give the salesman a wish list of what I was looking for, and a price range that I could afford. Seth sent me different options that he came across for about 2 months until I finally decided on looking for, and a price range that I could afford. Seth sent me different options that he came across for about 2 months until I finally decided on a GMC truck that I liked. Working with Seth & Cole was the first time I've had a positive experience with a car dealership, and I definitely feel like I got a good deal. Their on-site financing was also better than the 3 banks that I checked with. Stark Auto earned a customer for life. More
Our experience working with Stark was excellent. We purchased from the Sun Prairie dealership, but live in the Waukesha area. The dealership was extremely helpful and friendly. They got almost everyt purchased from the Sun Prairie dealership, but live in the Waukesha area. The dealership was extremely helpful and friendly. They got almost everything ready over the phone so that we were able to go in and pick up the truck without any hassle – made the whole process much easier since we didn’t want to drive back and forth more than we had to. Since then we have called on a few things and each time they have been quick and helpful with their responses. More
Stark Automotive was extremely helpful in tracking down a used truck for us to purchase in our price range and within a short time period. They listened to our needs and worked hard to secure a great vehicle used truck for us to purchase in our price range and within a short time period. They listened to our needs and worked hard to secure a great vehicle for us. The process was smooth, easy, and painless and we will definitely use their services again! More