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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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August 08, 2019

Efficient and friendly Always provide consistent and dependable service. Staff is always very friendly. My car looks beautiful after the service car wash. Great at explai More

by andinglisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
August 05, 2019

Excellent service and experience! Chris was excellent in explaining the needs for my vehicle. He walked me through all services to ensure I knew what needed to be completed and those t More

by BEN_3184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
July 18, 2019

Great honest service Kyle Dodge is a great service person to work with. The service work is done correctly the first time. I had my bill reduced a few weeks ago since it t More

by WOLFFKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
July 15, 2019

Poor detailing (full) job, second one in a row I will only service my car there for oil changes from here on out. The first time I got my car fully detailed they forgot to wipe down all my doors a More

by Debloc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Cotter
July 09, 2019

service work done on buick I like to take my car for service to a buick dealer as they should know more how to diagnose and fix my car as I want it to last as long as I can driv More

by yvnswns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
July 08, 2019

Always great service! We have been going to this service center for a number of years! Always pleasant & helpful! Most times have us in and out within 40 minutes (oil chang More

by Vannmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain
July 04, 2019

Warranty repair transmission Great experience Chris called to get me updates on progress all during the week Worked on the situation until they found the problem and corrected More

by robholz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
July 02, 2019

Great place! I dropped my car off a day early as I was leaving for a work trip. I called to check and whomever made my initial appointment must not have finalized More

by MollyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2019

car problem I had a concern with my new car I bought 2 weeks ago. I called Jeff Schuman and he took care of the problem right away. He was able to accomadate my More

by sdgunde87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2019

car went into manual mode w/o using shifter Chris serviced the car for this visit. I had an issue with the car going into manual mode just after I bought the vehicle and then again several weeks More

by jdmeyers25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
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