368 Reviews of Zimbrick Buick GMC - Service Center
Great service. Service department was great. Shuttle works great. Informing me of the extra time my vehicle needed to be done. Loved that my vehicle was washed and Service department was great. Shuttle works great. Informing me of the extra time my vehicle needed to be done. Loved that my vehicle was washed and inside vacuumed, along with being parked by the front door when I picked it up. Check out went smooth. Thank you. More
Always excellent service at Zimbrick East They are always helpful, professional and explain things clearly. They definitely go the extra mild to accommodate you. I would highly recommend them. They are always helpful, professional and explain things clearly. They definitely go the extra mild to accommodate you. I would highly recommend them. I have had other friends tell me of their great experiences with Zimbrick as well. More
Excellent as always I was having problems with my vehicle not reading the outside temperature correctly, which was affecting how my a/c was working. Tech identified the p I was having problems with my vehicle not reading the outside temperature correctly, which was affecting how my a/c was working. Tech identified the problem and fixed it right away. No problems! More
Professional-- Job well done. I always enjoy working with these guys. Its hassle free and straight forward. They keep you informed on vehicle progress, work efficiently, and are ve I always enjoy working with these guys. Its hassle free and straight forward. They keep you informed on vehicle progress, work efficiently, and are very polite and professional. More
Reliable and quick Everything I need done to my GMC trucks , Zimbrick takes care of it quickly and efficiently and gets me back to the job. As s contractor this is imper Everything I need done to my GMC trucks , Zimbrick takes care of it quickly and efficiently and gets me back to the job. As s contractor this is imperative! Time is money. I rely on Zimbrick would recommend to everyone More
Review Jeff Z and Kyle were great to work with on the service of my Terrain! Kyle made sure to keep my vehicle even an extra day to see if they could figure Jeff Z and Kyle were great to work with on the service of my Terrain! Kyle made sure to keep my vehicle even an extra day to see if they could figure out the issue! Thanks again! More
Out of town service I was traveling from Minnesota and my AC went out. I pulled into your dealership at 5:00 and Jeff your service advisor said he had no tech that night I was traveling from Minnesota and my AC went out. I pulled into your dealership at 5:00 and Jeff your service advisor said he had no tech that night but if I could come back the next morning he would get me in at 7:45. Jeff delivered and had me in and out all re-charged before my 10:00am appointment that day. Well done Jeff! Thanks, Dan Marzolf More
Great Service Dept As always the service dept did a fantastic job, worth scheduling my service appointment when I am back in town. Only recommendation is scheduling appo As always the service dept did a fantastic job, worth scheduling my service appointment when I am back in town. Only recommendation is scheduling appointments through the app, which I do, but when I spoke with the service coordinator he said it doesn't work and it puts the the appointment in space, despite that i received numerous texts and emails confirming the appointment. More
Great service, fast The dealer in baraboo took my reservation for the 45k service. They then canceled the next day. I was able to get scheduled with this company. They go The dealer in baraboo took my reservation for the 45k service. They then canceled the next day. I was able to get scheduled with this company. They got me in and out fast. More
Short. Sweet. Professional. My van was a little oversized for your shop they couldn’t lift it on a typical hoist and had to put on the alignment rack. That’s exactly the thing I My van was a little oversized for your shop they couldn’t lift it on a typical hoist and had to put on the alignment rack. That’s exactly the thing I was trying to avoid - they should’ve told me that that was the case before proceeding with service, I would’ve taken it to Zimbrick Sun Prairie the next day but, no. I warned service of this problem before work began - - they went ahead and did Oil Lube Filter anyway regardless of the fact it had to be done on an alignment rack which did not free up the wheels for brake inspection and possible tire rotation. So, a little disappointed about that flub up — everything else real good thank you. Will recommend to others. More