Back

Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

Sort by
April 22, 2024

Very friendly and comfortable buying experience. Ed explained everything and answered all questions in easy to understand terms. More

by cahintons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pamperin
Apr 23, 2024 -

Zimbrick Buick GMC responded

Thank you for the kind review! We hope you enjoy your new vehicle!

April 20, 2024

Very good service and keeping me informed on status. Great with loaner and uber. Very slight smudges on seats a carpet in back could have been vacuumed, as the was some debris left from the repair (mi More

by jeffrey.gafner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Zimbrick Buick GMC responded

Thank you for the feedback, we appreciate it and look forward to seeing you again!

April 14, 2024

This is the only place I take my car for good and convenient service and very knowledgeable More

by Idrivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Zimbrick Buick GMC responded

Thank you for the review!

April 11, 2024

The service center is honest, friendly, and hardworking. I appreciate I can always count on my repair work and maintenance being completed on time, and my repairs are always completed correctly. I would r More

by dberton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wendlandt
Apr 12, 2024 -

Zimbrick Buick GMC responded

Thank you for the kind review! We truly appreciate you taking the time to share your experience with us and look forward to assisting you in the future!

April 10, 2024

The service crew is terrific. Promptly came to my car as I pulled in and were courteous to work with. I was only in for an oil change so it was pretty routine. More

by CHUCKCOOK947
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Zimbrick Buick GMC responded

Thank you for the review!

April 09, 2024

Excellent customer service. I'm a returning customer and the experience has been wonderful to work with from the sales department to the service department. I always have excep More

by januarygary90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Klade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Zimbrick Buick GMC responded

Thank you for the review and 5-Stars!

April 06, 2024

We dropped off new vehicle for interior and exterior protection Looks great Pleasure to work with More

by Avmech08
Recommend Dealer
Yes
Employees Worked With
Gerald Ayers
Apr 12, 2024 -

Zimbrick Buick GMC responded

Thank you for the 5-Star review!

April 05, 2024

Adam was amazing to work with in the last weeks! It’s stressful when your car isn’t working and he was fantastic!! Give him a raise🎉🎉 More

by Mannomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gordee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Zimbrick Buick GMC responded

Thank you! It's wonderful to hear of the great experience you had with Adam. We'll see you again next time!

April 03, 2024

Working with zimbrick is always a pleasure the employees are always willing to go the extra mile for you More

by Hognit
Recommend Dealer
Yes
Employees Worked With
Coya Briggs
Apr 03, 2024 -

Zimbrick Buick GMC responded

Thank you for the kind review!

March 26, 2024

Garrett was very polite and professional. He went the extra mile to make sure myself and my car were taken care of. Thank you! More

by CARMENFOLLMER
Recommend Dealer
Yes
Employees Worked With
Garrett Esse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Esse
Mar 27, 2024 -

Zimbrick Buick GMC responded

Thank you for the 5-Stars! It's wonderful to hear of the great experience you had with Garrett, we look forward to seeing you again!