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This rating includes all service center reviews, with more weight given to recent reviews.
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368 Reviews of Zimbrick Buick GMC - Service Center
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November 13, 2019
Great customer service! Oil change was done promptly and tires were installed fast! My car was washed and was presented to me in a clean manor! Would highly recommend! Oil change was done promptly and tires were installed fast! My car was washed and was presented to me in a clean manor! Would highly recommend! More
by wagner53094
Verified CustomerEmployees Worked With
Justin Wagner , Chris Cotter
November 13, 2019
tire problem Very friendly also understandable plus explain and solve problems cash wash just an added touch. Got me thinking of getting different car. We shall Very friendly also understandable plus explain and solve problems cash wash just an added touch. Got me thinking of getting different car. We shall see More
by DEB h
Employees Worked With
Jeff Fountain
November 11, 2019
Always excellent service! The folks at Zimbrick Eastside Gmc are very friendly and polite. They provide quality work at a very reasonable price. Will definitely continue ta The folks at Zimbrick Eastside Gmc are very friendly and polite. They provide quality work at a very reasonable price. Will definitely continue take all my vehicles to Zimbrick GMC/Buick! More
by DEAN
Employees Worked With
Other Employees :
Curt Reisbeck , Chris Cotter
November 11, 2019
Installed snow tires Very good prices and work. The install price was half of a local shop. I also love that they take the time to wash and dry my car as well Very good prices and work. The install price was half of a local shop. I also love that they take the time to wash and dry my car as well More
by VEGA0
November 11, 2019
It was nice and quick I like the complete service that include car wash. The waiting area was clean and comfortable. The waiting was not long. They get you in and out. I like the complete service that include car wash. The waiting area was clean and comfortable. The waiting was not long. They get you in and out. The staff was super friendly. More
by KLee
Employees Worked With
I don’t know her name, but the front desk service lady was very nice and helpful.
November 07, 2019
Great service! Great service and friendly staff. Done before I thought, Happy about that due to bad weather coming in. Also happy that I was able to get a courtesy Great service and friendly staff. Done before I thought, Happy about that due to bad weather coming in. Also happy that I was able to get a courtesy car to use. More
by dlmcookie
Employees Worked With
Kyle
October 31, 2019
Not totally satisfied Tony Hurtado service adviso was great, went out his way to help us. Part replaced in car is faulty and need to take to dealer again for replacing part Tony Hurtado service adviso was great, went out his way to help us. Part replaced in car is faulty and need to take to dealer again for replacing part again. More
by Unsatisfied
Employees Worked With
Tony Hurtado
October 23, 2019
Great service writer On time, great service writer, detailed condition report, very comfortable waiting area with WiFi and charging ports - coffee and cookies. Vehicle oil On time, great service writer, detailed condition report, very comfortable waiting area with WiFi and charging ports - coffee and cookies. Vehicle oil changed, tires rotated, fluids topped off, safety checked, washed and window cleaned all in 55 min. Sure beats crawling around under to change the oil and filter like I used to do. Plus oil is disposed of correctly. No brainer, I’ll be back. More
by WI Biker
Employees Worked With
Tony Hurtado
October 23, 2019
Always helpful and always their for me. As I said always helpful and always their when I need them. Knowledgeable and fair. Always go the extra mile for you. Just plan freindly. As I said always helpful and always their when I need them. Knowledgeable and fair. Always go the extra mile for you. Just plan freindly. More
by Miturn
October 19, 2019
Basic service great but for repairs go some place else Zimbrick does fine but this is the 2nd time I needed repairs and I was given quotes for replacements instead of repairs. The items were broken cable o Zimbrick does fine but this is the 2nd time I needed repairs and I was given quotes for replacements instead of repairs. The items were broken cable on vent select-qouted $900 to replace; broken knobs on radio-qouted $500 to replace entire radio; tire pressure sensor not working-quoted $192 to replace & once previously center console lid hinge broke-quoted $425 to replace entire console. I went to a local repair shop and vent selector fixed for $175; radio buttons replaced for $65; tpms replaced for $72 and center console lid only replaced for $45. More
by Vibe09
Employees Worked With
Jeff Fountain
