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Zimbrick Buick GMC - Service Center

Madison, WI

4.7
368 Reviews

368 Reviews of Zimbrick Buick GMC - Service Center

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December 13, 2019

Lack of communication I understand that GM went on strike however the communication was pathetic. At least give me a call every week and provide an update. Two months in More

by Brian_deziel
Customer Service
Recommend Dealer
No
Employees Worked With
Jeff Fountain
December 13, 2019

Great customer service! Jeff Fountain did a great job on the customer service side of things, he made sure I had a loner car available on the day of my service. My mechanic P More

by Bucky 99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schreiber, Jeff Fountain
Dec 17, 2019 -

Zimbrick Buick GMC responded

We are so glad to hear Jeff Fountain and Paul Schreiber took such great care of you! Thank you so much and come back and see us!

December 12, 2019

Great That’s why I go there instead of where I bought my certified used at Kunes Country . Not so hot there with service. Closer to work. More

by bassnjighead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Fountain
Dec 13, 2019 -

Zimbrick Buick GMC responded

Thanks so much! We are happy to help and hope to see you again soon!

December 07, 2019

Quick and efficient Good job. Did oil change and tire rotation in very little time. Also checked all fluids and washed the car. Thank you for the great, courteous serv More

by JEFF.AERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dodge
Dec 10, 2019 -

Zimbrick Buick GMC responded

Thank you for such a kind review, Jeff! We appreciate your business and hope you'll come to visit us again soon.

December 06, 2019

VERY PROFESSIONAL & FRIENDLY Recently I went to Zimbrick Buick/ GMC to have my rear brakes replaced. An honest mistake was made & the front brakes were replaced. Upon noticing t More

by SHEIL2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Chris Cotter, Jeff Fountain
Dec 10, 2019 -

Zimbrick Buick GMC responded

Thank you for the 5-Star Review! We appreciate your understanding and thank you SO much for your continued service with us!

December 05, 2019

FAST & EXCELLENTCLEAN Clean and comfortable waiting area. We had an appointment and every Thing went very well so we were out of there on time. Very friendly person who More

by kipdon9033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fountain
Dec 10, 2019 -

Zimbrick Buick GMC responded

Thanks for the kind words! We are so happy to hear you had a great experience at Zimbrick Buick GMC East. Come back and see us!

December 04, 2019

Tire Blow Out Had a tire blow out. Tony was very good about squeezing me in on a busy week. He always does an excellent job. And everyone else was very friendly and More

by RUSTY985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 10, 2019 -

Zimbrick Buick GMC responded

Thank you so much! We're glad to hear Tony took good care of you, come see us again!

November 28, 2019

Regular customer I always get service for my vehicle because of timely and professional service this dealership offers. For me, reliability of vehicle is very importan More

by AMAJID_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter, Jeff Fountain, Kyle Dodge
Dec 03, 2019 -

Zimbrick Buick GMC responded

Thanks so much! Providing you a safe and reliable vehicle is truly our focus, thank you for the kind review!

November 27, 2019

Outstanding Chris Cotter was extended helpful suggestions for preventive maintenance to keep my tide on the road. I love my Yukon and it deserves your service. More

by Mclainjd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cotter
Dec 03, 2019 -

Zimbrick Buick GMC responded

Thank you for the review! Glad to hear you had a great experience with Chris, come back and see us!

November 27, 2019

Great experience This was my second time to Zimbrick and was pleasantly surprised. My first time not as much. Tony was excellent to work with and physically showed me More

by ajaxon614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hurtado Dan Ringhand, David Masar
Dec 03, 2019 -

Zimbrick Buick GMC responded

Thank you for the 5 Star Review! We appreciate your business and hope you'll come to visit us again soon.

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