368 Reviews of Zimbrick Buick GMC - Service Center
Lack of communication I understand that GM went on strike however the communication was pathetic. At least give me a call every week and provide an update. Two months in I understand that GM went on strike however the communication was pathetic. At least give me a call every week and provide an update. Two months in service and a total of 3-4 calls. I had to call to get an update. More
Great customer service! Jeff Fountain did a great job on the customer service side of things, he made sure I had a loner car available on the day of my service. My mechanic P Jeff Fountain did a great job on the customer service side of things, he made sure I had a loner car available on the day of my service. My mechanic Paul Schreiber did a awesome job with and on the service work needed. More
Great That’s why I go there instead of where I bought my certified used at Kunes Country . Not so hot there with service. Closer to work. That’s why I go there instead of where I bought my certified used at Kunes Country . Not so hot there with service. Closer to work. More
Quick and efficient Good job. Did oil change and tire rotation in very little time. Also checked all fluids and washed the car. Thank you for the great, courteous serv Good job. Did oil change and tire rotation in very little time. Also checked all fluids and washed the car. Thank you for the great, courteous service! More
VERY PROFESSIONAL & FRIENDLY Recently I went to Zimbrick Buick/ GMC to have my rear brakes replaced. An honest mistake was made & the front brakes were replaced. Upon noticing t Recently I went to Zimbrick Buick/ GMC to have my rear brakes replaced. An honest mistake was made & the front brakes were replaced. Upon noticing the problem on my work order, I called Jeff Fountain who then checked with the mechanic. Yes an honest mistake was made. Jeff told me to come back the next day & they would replace the rear brakes at no cost. They took care of the problem at no cost to me. I have been having my vehicle serviced at Zimbrick for a few years & have ALWAYS BEEN VERY SATISFIED WITH THE SERVICE. The facility is always clean & pleasant to wait while service is performed. More
FAST & EXCELLENTCLEAN Clean and comfortable waiting area. We had an appointment and every Thing went very well so we were out of there on time. Very friendly person who Clean and comfortable waiting area. We had an appointment and every Thing went very well so we were out of there on time. Very friendly person who took our information. More
Tire Blow Out Had a tire blow out. Tony was very good about squeezing me in on a busy week. He always does an excellent job. And everyone else was very friendly and Had a tire blow out. Tony was very good about squeezing me in on a busy week. He always does an excellent job. And everyone else was very friendly and professional. More
Regular customer I always get service for my vehicle because of timely and professional service this dealership offers. For me, reliability of vehicle is very importan I always get service for my vehicle because of timely and professional service this dealership offers. For me, reliability of vehicle is very important. Never had any complaints that made me think of any alternative. More
Outstanding Chris Cotter was extended helpful suggestions for preventive maintenance to keep my tide on the road. I love my Yukon and it deserves your service. Chris Cotter was extended helpful suggestions for preventive maintenance to keep my tide on the road. I love my Yukon and it deserves your service. More
Great experience This was my second time to Zimbrick and was pleasantly surprised. My first time not as much. Tony was excellent to work with and physically showed me This was my second time to Zimbrick and was pleasantly surprised. My first time not as much. Tony was excellent to work with and physically showed me a part that needed replacing. As bad as the part was I'm sure it needed to be replaced last visit. I will be back. More